Mandarin Customer Service Representative (Php 80,000 - Php 90,000)

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Mandarin Customer Service Representative (Php 80,000 - Php 90,000)
Posting Period:
2020/02/24 - 2021/02/24
Global Background Check Company
Alabang, Muntinlupa City
Php 80,000 - Php 90,000
English, Mandarin
Multilingual Filipino
BENEFITS:
•Government Mandated Benefits
•13th Month Pay
•Health card for regular employee + 2 dependents
•Group life insurance
•Rice allowance
•25 leave credits (5 convertible to cash + 5 carryover the following year)
•Maternity Leave (paid by the company on top of the SSS payment)
JOB DETAILS:
COMPANY PROFILE: A company that provides comprehensive background screening solutions that provide employers and housing providers right information so they can make different choices, reduce risk and stay compliant.

REQUIREMENTS:
•Can speak,read and write Mandarin and English
•Graduate of Bachelor’s Degree
•With CSR Background is preferred
•Willing to work in Alabang, Muntinlupa

DUTIES:
•Responsible in responding to inbound contacts from clients and candidates
•Provides a high-quality level of customer care when responding to email and phone enquiries.
•Takes full ownership of all queries, providing a prompt resolution
•Manages client and candidate expectations throughout the background screening process, through clear and professional communication.
•Consistently achieves individual targets and contributes positively to team goals.
Follows the correct escalation paths to liaise with Operational and Technical support teams
Responsible in documenting all contacts in relevant systems.

RECRUITMENT PROCESS:
•Paper Screening
•HR interview
•Written exam in Mandarin
•Peer interview with Mandarin-speaking employee
•Interview with Team Leader and final interview with Global Customer Care Manager

For interested applicants you may send your resume to mandarinjobs@jp-network-e.com

Contact Us:
*Contact us: 09173163761 | 245 2829
*Contact Person: Ms. Macy
*Skype: live:mandarinjobs
*WeChat: Jknetworkofficial

Visit our website for more Mandarin openings!
Click this link below:
https://jknetwork-jobs.com/

Apply now! We provide free bilingual career consultation

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Other Available Job Openings:

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