French VIP Email and Chat Support (Temporary Work From Home Set up)
2022/11/03 - 2023/11/03
English, Filipino, French
* TEMPORARY WORK FROM HOME
• 13th Month Pay
• 2 weeks paid Holiday Leave
• 1 week paid sick leave
Company Profile: This is the leading provider of quality and excellent management solution around the globe, with their growing demands they are recognized as the top provider of innovative and efficient services to over 115 countries worldwide.
Position: French VIP Email and Chat Support (Temporary Work from Home Set up)
Location: Makati City
Industry: Lifestyle Management Company
Schedule: Shifting with 2 days off per week
Work Setup: Temporary Work from Home setup until further notice.
• Filipino national Fluent French and English Language.
• Open for Undergraduates
• Customer Service experience is a plus.
• Willing to work onsite.
• Flexibility to work shifts, including evenings, weekends as well as public holidays
• Self-starter with a positive, can-do attitude and good problem solving skills
• You will be liaising directly with our players, primarily via live chat and occasionally by email, to answer their questions and resolve their queries
• Providing fast, accurate, thorough, and friendly responses to players
• Liaising with players online via live chat and email regarding queries and requests
• Ensuring compliance and adherence from each user’s accounts.
• Informing players of new updates and promotions
• Reporting to, and accurately following instructions from Team Lead or Line Manager.
• Initial Interview
• Language assessment
• Type Writing Exam (In English and Foreign language)
• Final Interview with Hiring Manager – English
• Job offer
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