French Service Desk Analyst (Php 95,000 Max)
2021/08/19 - 2022/08/19
Alabang, Muntinlupa City
Php 80,000 - Php 95,000
• 13th month pay
• Sick leave
• Vacation leave
• Government Mandated Benefits (SSS, PhilHealth, Pag-ibig)
• Other allowances
Company Profile: This is a more than 10 years old BPO Company providing service solutions to most powerful brands in the world.
• Filipino who can speak, read and write French
• Good english communication skills
• 1-2 years prior Service Desk experience
• Working knowledge of Microsoft OS (Win 7 & 10)
• Working knowledge of Microsoft Office Products (Office365)
• Experience with Incident Ticketing Systems is a big plus
• Willing to start as soon as possible
• Amenable to work on site
• Must be willing to work on Shifting schedule
• Responding to IT support requests over the phone, via email and in person.
• Escalating advanced IT support cases.
• Maintaining IT documentation including network and user details.
• Documenting records of actions taken.
• Fixing hardware issues including replacing equipment and peripherals such as computers, terminals and routers.
• Resume Screening
• Initial Interview (HR Interview)
• Hiring Manager Interview
• Final Interview
• Job Offer
HOW TO APPLY:
Please send your resume to: firstname.lastname@example.org | email@example.com
Mobile: (+ 63) 9176381992
Look for: Ms. Alena
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