Mandarin Quality Assurance (日班) - J-K网络人力服务 - 菲律宾的工作岗位、职位搜索和招聘信息

请跟我们联 Languages Blogs About Us 雇主
  中文    -    Change Language

Change site language



Already signup?



Not signup yet?


password reset

请跟我们联 登录 雇主 Blogs About Us
Mandarin Quality Assurance (日班)
Posting Period:
2021/03/31 - 2022/03/31
BPO Company
BGC, Taguig City
Php 70,000
English, Fukien, Mandarin
• 13th Month Pay
• Government Mandated Benefits
• Sick Leaves
• Vacation Leaves
• Other Allowances
• Dayshift/Midshift Schedule
• Weekends Off

• 13月工资
• 医药卡
• 政府授权福利
• 病假
• 休假
• 日班/中班
• 周末休息
公司简介 (Company Profile): Work with the biggest contact center handling the largest bank company in the Philippines. They are currently handling the LARGEST PHILIPPINE BANK and servicing the Chinese and Fukien speakers. With around 1500 branches in the Philippines, this is tagged as one of the most successful businesses in the Philippines. Currently this bank is serving corporate and residential customers.

• Mandarin, Fukien, English (Speaking Only) but it should be mainly mandarin, fukien is only an advantage
• Bachelor's Degree Holder or at least 2 years college
• Graduate or Undergraduate is welcome to apply
• Background in related area is required (Q.A or Coaching/TL)
• Knowledgeable in Computer applications
• Knowledgeable in BPO Set-up (CSR)
• Willing to work Dayshift and Midshift (Shifting Schedule)
• Willing to work in a BPO Set-up and office based

• 会说普通话的菲律宾人
• 拥有永久签证的本地华人
• 开放于高中或大学级别
• 拥有相关领域的经验
• 有BPO/CSR 经验优先聘请。
• 开放于办公室上班性质工作。

责任 (Responsibilities):
• Responsible for conducting quality-related review of the agent performance. This includes call monitoring, review of data entry/transaction processed and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
• Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
• Responsible for completing the required number of quality reviews for each agent based on client/company performance guidelines.
• Document all observations thoroughly by maintaining observation forms and a call center monitoring database.
• May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
• Perform other duties as assigned by management.

Recruitment Process: - All process will be done via online
• Initial Screening
• HR Interview (Behavioral)
• Computer Based Exam
• Operations Interview (Panel Interview) - Language Assessment Interview
• Client Interview

招聘过程: - All process will be done via online
•人事部面试 (Behavioral)
•运营部面试 (Panel Interview) - Language Assessment Interview


至于有兴趣的申请者,您可以将您的简历发送到 |

电子邮箱: |
联络电话: 09178139678 | 245 2829
Skype: live:mandarinjobs
Whatsapp: +63 936 973 4186
WeChat: Jknetworkofficial
Facebook Page:
Company Website:
请寻找:Ms. Alena

Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.

Refer your friends for the job and receive bonuses!

Check out below for other openings:

Position 1: Mandarin Associate Network Engineer
Location: Taguig City
Industry: IT Company
Salary: P 100,000 above
Schedule: Shifting

Position 2: Mandarin Project Management Specialist
Location: Taguig City (Temporary Work from Home until further notice)
Industry: Shared Services
Salary: P 75,000 - P 85,000
Schedule: Dayshift

Position 3: Mandarin Service Desk
Location: McKinley, Taguig (Office Based)
Industry: IT Company
Salary: P 80,000
Schedule: Dayshift/Midshift