Spanish Technical Support Representative - PHP 80,000

JOB DETAILS:
Company Profile: This is an American outsourcing company that provides Information management, customer service management to its clients. The company also handles communications, technology, retail, financial services, government markets, healthcare, tourism, media and communications and automotive industries.

Requirements:
• Open for Filipino who is fluent in Spanish language
• Proficient in speaking, reading and writing Spanish
• Excellent communication English skills
• Customer Service and Technical Support experience is an advantage
• BPO experience is an advantage
• Open for Shifting

Responsibilities:
• Responsible in taking phone call from Spanish in-store representative
• Gather information for reported technical issues and concern
• Follow step by step troubleshooting process to resolve issues
• Record information for further investigation of level 2 IT Support
• Manage hardware and software tickets

Recruitment Process:
• Resume Screening
• Online Assessments (Mock call assessment, Behavioral Exam, Technical Assessment)
• HR/ Panel Interview
• Hiring Manager's Interview
• Language assessment
• Job Offer

HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: 09176381962
Sun/Smart 09426682269
Skype: jkrecruit
Look for: Ms. Yam

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