Thai Online Game Email and Chat Support (Open to Fresh Graduates)

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Thai Online Game Email and Chat Support (Open to Fresh Graduates)
Posting Period:
2020/02/19 - 2021/02/19
Online Gaming
Makati City
Php68,000 Net
English, Thai
Foreigner
BENEFITS:
•Annual Leave - 15 days (prorated)
•Medical/ Sick Leave
•Medical Insurance or HMO
•Subsidized Gym Membership
•FREE Visa Processing
•Other allowances
JOB DETAILS:
Company Profile:This company is one of the most trusted sports betting platform and has been on the industry for 20 years. It has clients in over 100 countries worldwide. It is a fully licensed online gaming company.

Requirements:
•Preferably Thai national
•Can speak, read and write Thai and English
•With Excellent English proficiency skills
•Preferably Bachelor Degree Holder
•Background in Customer service and Online Gaming is an big advantage
•Willing to work on shifting schedule

Responsibilities:
•Answer and support customer facing communication in required languages, and translate emails, website information and any other matter as requested.
•Responsible in answering email and chat inquiries of Thai online gamer
•Administrate customer transactions
•Escalates unresolved problems in accordance with establish policy procedures and protocols.
•Research transaction discrepancies and take appropriate action
•Monitoring of customer activity, including assisting in the identification of fraudulent activity or abuse
•Perform other tasks

Recruitment Process:
•Resume Screening
•SKYPE Online Language Assessment Test
•Initial interview
•Client interview
•Final Interview
•Job Offer

HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: +639176382065
Sun/Smart +639426682269
Skype:live:jknetwork1
WhatsApp: +639176382065
LINE: jknetwork1
Look for: Jessa

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