Mandarin Software Engineer (Php 150,000 Max)

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Mandarin Software Engineer (Php 150,000 Max)
Posting Period:
2020/06/29 - 2021/06/29
IT Company
Makati City
Php 100,000 - Php 150,000
Cantonese, English, Mandarin
Foreigner
BENEFITS:
• WEEKENDS OFF
• SHIFTING SCHEDULE
• Visa Processing
• HMO
• SL & VL
• 13th month pay
• Government Mandated Benefits
JOB DETAILS:
Company Profile: This company is the leading Software Provider in the Philippines in giving the best designs for the new online games and making web-contents.

Requirements:
• Can speak, read and write Mandarin Language, Cantonese is a plus
• Can speak English fluently
• Bachelor Degree of Computer Science or Engineering
• Experience in high-quality technical support
• Experience working with SQL Server, HTML, JavaScript, and developing .Net based application
• No Age Limit
• Open to Native Chinese and Non-native

Responsibilities:
• Provides technical support through the official ticket system by reporting to the Shift Manager.
• Conducts scheduled maintenance operations over production environments, keeping the service levels within the agreed time frames.
• Alerts about high impact incidents and acts following the respective major incidents handling procedure.
• Follows the established events management and monitoring processes to reduce adverse impact on operations.
• Follows up the resolution of escalated incidents and requests, working with other departments and providers.
• Deals with third party providers and the software they deliver to accomplish long running projects and resolve major incidents.
• Communicates with Customers and Account Managers to ensure their needs are covered.
• Creates high quality documentation based on his/her work experience and knowledge.
• Commits to the department’s mission, vision, value and yearly objectives.
• Proactively proposes, drives and/or documents processes to improve the department quality of services and efficiency.
• Executes platform upgrades, sets up new client environments, performs data migrations and moves of websites, databases and application servers.
• Determines knowledge gaps in the department and provides internal trainings to other Support Engineers.
• Assumes the role of Shift Manager when required, serving as the main point of contact for the operations department at a given point in time.

Primary requirement:
• 2+ years of experience providing proven high-quality technical client support.
• 2+ years working with SQL Server
• 2+ years working with HTML and JavaScript
• 1+ years of experience with scripting languages (preferably PowerShell).
• 2+ years of experience developing .Net based applications. (Added value)
• Strong SQL and database design experience.
• Excellent customer service skills.
• Strong verbal and written communication and interpersonal skills.

Recruitment Process:
• Paper Screening
• Skype Interview/Phone Interview
• Job Offer

HOW TO APPLY:

Please send your resume to: mandarinjobs@jp-network-e.com | mandarincareers@gmail.com

Contact Number: Globe: 09178139678
Skype: live:mandarinjobs
Whatsapp: +63 936 973 4186
WeChat: Jknetworkofficial
Facebook Page: https://www.facebook.com/nihon.hiro.3
Company Website: https://jknetwork-jobs.com/
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