Mandarin Technical Representative 技术支援 - J-K Network Manpower Services - Jobs in the Philippines, Job Search & Job Opportunities

 
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Mandarin Technical Representative 技术支援
Posting Period:
2021/03/04 - 2022/03/04
BPO Company
Pampanga Province
Php 40,000 - Php 50,000
English, Mandarin
Multilingual Filipino
BENEFITS:
• Performance Bonus
• 13th Month Pay13
• HMO
• Vacation Leaves
• Sick Leaves
• Life Insurance

• 绩效奖金
• 13月工资
• 医药卡
• 休假
• 病假
• 人寿保险
JOB DETAILS:
Company Profile: 公司简介
This Company is an Omni channel provider of customer care and back-office support solutions.

RESPONSIBILITIES: 责任
• Assisting users with login and registration processes.
• Assisting users with account updates.
• Providing account approvals for new user accounts.
• Assisting users with module allocations.
• Assisting users with tracking payments in limited scenarios.
• Fixing issues with coupon codes 3. Providing invoice links or PDFs via email, generated from our system, in limited scenarios.

责任
- 负责通过电话,电邮,聊天及网络来提供技术支持和回答问题。
- 为所有的客户查询保持高度的客户服务,并遵循所有的服务管理规则。
-与其他部门互动及协调以解决客户问题。


REQUIREMENTS:
• Can speak, read and write in Mandarin and English 精通普通话与英语(会话,阅读和书写)
• Proven customer support experience 有BPO/CSR 经验优先聘请。
• Ability to multitask and meet established deadlines; must be a self-starter and be able to work independently as well as being a team player.
• Ability to work in a fast-paced environment; strong organizational skills a must.
• Previous experience with Zendesk is a huge bonus!
• A go-getter attitude would help a candidate be successful in this role.
• Must willing to work in Clark, Pampanga
• Must willing to work in shifting schedule
• Must be able to pass a background check


RECRUITMENT PROCESS:
• Paper Screening 简历筛选
• Initial Interview 初次面试
• Ops Interview 运营部面试

Contact our friendly recruiters today and get your J-K Limited Bilingual Hoodie when hired!
请今天就联系我们友善的招聘专员!并在被聘用时获取您的 J-K 特制帽衫,存货有限!
Email: jknetworksourcing@gmail.com
Contact No: 0917 - 638 - 1869
Telephone No: 245-2829

Check out our Social media!
请搜寻我们以下的社交媒体!
Facebook: Rana Diaz
Skype: J-K Network Mandarin Jobs
LinkedIn: Mandarin Openings
Youtube Channel: Life as a Bilingual in the Philippines

Check out below for other openings
请查看以下其他的开放职位

Position 1: Mandarin Fraud Analyst
Industry: American Technology Company
Location: BGC, Taguig City
Schedule: Day and Mid shift Schedule
Salary: P 90,000 Gross Monthly

Position 2: Mandarin Record to Report
Industry: Shared Services
Location: BGC, Taguig (Work from Home)
Schedule: Dayshift Schedule
Salary: P 70,000- P 80,000 Gross

Position 3: Mandarin Accounts Payable
Industry: Shared Services
Location: BGC, Taguig (Work from Home)
Schedule: Dayshift Schedule
Salary: P70,000-P80,000 Gross

APPLY FOR THIS JOB

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