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Mandarin Customer Support ( Work from Home) 客户服务人员
Posting Period:
2021/03/04 - 2022/03/04
BPO Company
Quezon City
Php 50,000 - Php 60,000
English, Mandarin
Multilingual Filipino
BENEFITS:
• HMO 医药卡
• Government Mandated Benefits 政府授权福利
• 13th 13月工资
• 14th month pay 14月工资
• Sick leave 病假
• Vacation leave 休假
JOB DETAILS:
Company Profile: 公司简介
This company is a service and business provider, delivering and distributing information technology services, and offering voice and non-voice based accounts around the globe.

RESPONSIBILITIES: 责任
• Responsible in answering concerns through emails or call
• Utilize computer technology to provide a faster service
• Open and maintain customer accounts by recording account information
• Record customer interactions, process customer accounts and file documents
• Work with customer service managers to ensure proper customer service is being delivered.

责任
- 负责处理客户查询或请求的来电,电邮和聊天。
- 通过官方票务系统记录来查询及更新客户互动时间数据。
- 提供及时的解决方案来处理客户的查询及投诉,以达到超预期之客户满意度。
-与其他部门协调以解决客户问题。


REQUIREMENTS:
• Open for Chinese National who has Permanent Visa 拥有永久签证的本地华人
• Can speak, read and write Mandarin and English 精通普通话与英语(会话,阅读和书写)
• Preferably degree holder but open to Undergraduates
• At least 6 months BPO experience 有BPO/CSR 经验优先聘请。
• Must be willing to work on shifting schedule
• Willing to work in Quezon City

RECRUITMENT PROCESS:
• Initial interview (Cognitive Test, GPI, Listening Exam, Essay Assessment, • Language Test (Berlitz) 语言评估
• HR Interview 人事部面试
• Client Interview 客户面试
• Job Offer 成功聘请

Contact our friendly recruiters today and get your J-K Limited Bilingual Hoodie when hired!
请今天就联系我们友善的招聘专员!并在被聘用时获取您的 J-K 特制帽衫,存货有限!
Email: jknetworksourcing@gmail.com
Contact No: 0917 - 638 - 1869
Telephone No: 245-2829

Check out our Social media!
请搜寻我们以下的社交媒体!
Facebook: Rana Diaz
Skype: J-K Network Mandarin Jobs
LinkedIn: Mandarin Openings
Youtube Channel: Life as a Bilingual in the Philippines

Check out below for other openings
请查看以下其他的开放职位

Position 1: Mandarin Fraud Analyst
Industry: American Technology Company
Location: BGC, Taguig City
Schedule: Day and Mid shift Schedule
Salary: P 90,000 Gross Monthly

Position 2: Mandarin Record to Report
Industry: Shared Services
Location: BGC, Taguig (Work from Home)
Schedule: Dayshift Schedule
Salary: P 70,000- P 80,000 Gross

Position 3: Mandarin Accounts Payable
Industry: Shared Services
Location: BGC, Taguig (Work from Home)
Schedule: Dayshift Schedule
Salary: P70,000-P80,000 Gross

APPLY FOR THIS JOB

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