Mandarin Customer Relationship Management (CRM) Officer (Meal Allowance + Housing Allowance)
Negotiable
Online Gaming
Quezon City
English, Mandarin
Multilingual-Filipino
Job ID: 10000
Online Gaming
Quezon City
Negotiable
English, Mandarin
Multilingual-Filipino
Job ID: 10000
BENEFITS :
✅Working visa
✅Meal allowance
✅Accommodation; or housing allowance
✅30 days annual leaves (unused leaves are convertible into cash), additional 1 day after every year.
✅15 days Sick Leaves & 2 days Emergency Leaves, an additional 1 day after every year.
✅Medical insurance benefit
JOB DETAILS :
COMPANY PROFILE: One of the emerging companies that focuses on the Information Technology Industry.

Position: Mandarin Customer Relationship Management (CRM) Officer
Company Industry: Online Gaming
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule with 2 days off per week
Salary: Negotiable

REQUIREMENTS OF THE JOB:
✅Can speak, read, and write in Mandarin.
✅Can speak, read, and write in English (Conversational level)
✅Open to High School Diploma, College undergraduates, and Graduates.
✅Has work experience in the Customer Service field.
✅Must be flexible in working schedule.
✅Knowledge in the Gaming Industry is a big advantage.

RESPONSIBILITIES OF JOB APPLICATION:
✅Handling and multitasking all requests, and customer inquiries (questions, complaints, requests,…) via Livechat/ Email/ Phone Call or any company-available communication tools
✅To respond, escalate, follow up, endorse, and help resolve pending inquiries, requests, and complaints
✅To ensure reliability to be able to provide 24/7 customer service all the time
✅Recommending, suggesting Ideas, feedback,… contribute to and develop and implement work improvement initiatives or business objectives
✅Coordinating with other departments to pursue important issues and to find out the root causes
✅Assisting with data taking, providing daily, weekly, or monthly data consolidation, and analysis on reports when required
✅Provide timely information to the Team Leader whenever there are critical issues to report.

RECRUITMENT PROCESS: (ONLINE INTERVIEWS)
✅Paper Screening
✅Initial Intevriew
✅Online Assessment Exam
✅Final Interview
✅Job Offer

⭐️⭐️APPLY NOW!⭐️⭐️

For interested applicants, you may send your resume to jkopeningsph@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Contact No: 09176381869
Viber: 09176381869
Please look for Ms. Sheena

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