Customer Service Agent-BPO Company (San Nicholas, Ilocos Norte)
Php 25,000 – Php 35,000
IT BPO Company
Baguio City
English, Non-Bilingual
Filipino
Job ID: 10255
IT BPO Company
Baguio City
Php 25,000 – Php 35,000
English, Non-Bilingual
Filipino
Job ID: 10255
BENEFITS :
✅ Government mandated benefits
✅ 13th month pay
✅ Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
✅ Expanded maternity leave up to 120 days*
✅ Expanded paternity leave up to 30 days*
✅ Employee Stock Purchase Plan
✅ Loyalty and Christmas Gift
✅ Inclusion and Diversity Benefits
✅ Night Differential
✅ Allowances
✅ Car and Housing Plan
✅ Company-sponsored trainings, upskilling, and certification
✅ Flexible Working Arrangements
✅ Healthy and Encouraging Work Environment
JOB DETAILS :
Client Profile:
The know IT BPO Company that provides service in Information technologies that specializing customer service, strategies and social media. The specialization of skills of the company is across more the 40 industries including the world’s largest delivery network.

Position: Customer Service Representative
Industry: BPO
Location: San Nicholas, Ilocos Norte
Salary: Php 25,000 – Php 35,000
Work Set up: HYBRID
Work Schedule: Mondays- Fridays

JOB REQUIREMENT:
✅ Bachelor’s degree holder.
✅ Open for fresh graduate
✅ Undergraduate are welcome to apply.
✅ Willing to work on Graveyard shift
✅ Amenable to work on-site once recalled
✅ Willing to work in a BPO company.

JOB RESPONSIBILITIES:
✅ Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
✅ Resolve problems and issues in a professional manner and engage with customers to identify additional needs
✅ Ensure that customers are fully satisfied with the service provided
✅ Offered value for money to build client’s reputation as a first-choice provider of media services
✅ Achieve challenging individual, team, and contact center targets

RECRUITMENT PROCESS: (Phone or online)
✅ Initial Interview
✅ Final Interview
✅ JOB OFFER

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