Company Profile: One of the multinational manufacturing companies that produce cleaning supplies and other chemical consumables.

Position: Mandarin Customer Order Fulfillment (Back Office)
Company Industry: Shared Services/Manufacturing Company
Work Location: Makati City
Work Schedule: Dayshift Schedule (8am-5pm or 9am-6pm)
Salary: Php 70,000-Php 80,000
Work Set Up: Work On-site

REQUIREMENTS OF THE JOB:
🍀Open to Filipino and Filipino-Chinese who is proficient in Mandarin and En
🍀Must be a Bachelor’s Degree
🍀1 to 2 years of experience in SAP (Syglish language.stems Applications and Products) or in a similar capacity, preferably in an MNC (Multinational Company) environment
🍀Having customer service experience is a big plus.

RESPONSIBILITIES OF JOB APPLICATION:
🍀Proactive order management and anticipating and solving issues relating to customer orders
🍀Liaise with customers to coordinate delivery dates based on stock availability / prioritize destinations (during reception windows)
🍀Day to day liaison with local country (Sales, Logistics & Finance Departments)
🍀Escalation of stock allocation and customer service issues to Team Leader
🍀Management of customer inquiry resolution through the development and implementation of action plans to eliminate the source problem
Identifies and implements process improvements and identifies efficiencies and best practices
🍀Conducts trade visits with sales representatives if required and visits local country as a representative of SSC (Shared Service Centre) as necessary
🍀Develops and maintains customer service performance reporting systems to assist the local country in the efficient management of its business


RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
🍀Paper Screening
🍀Initial Interview
🍀2nd level Interview
🍀Final Interview/Berlitz Assessment (Language assessment)
🍀Job Offer


⭐️✅HOW TO APPLY?✅⭐️
✅Send your resume to koreanopportunities@gmail.com

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✅Mobile Number/Whatsapp/Telegram: 09176382780
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