COMPANY PROFILE: This is a World BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications.

Position:‌ ‌ Mandarin Team Leader
Type‌ ‌of‌ ‌job:‌ ‌ Emails and Calls Job
Location:‌ ‌ Davao City
Schedule:‌ Shifting Schedule
Industry:‌ ‌ BPO Company
Salary:‌ ‌Php 100,000

Duties:
☑️ Responsible for planning daily and weekly operational activities and adjusted strategies to achieve SLAs within available and budgeted resource constraints.
☑️ Responsible for delegating work, monitoring and coordinating the department functions to meet the deadlines required by the client and the operations.
☑️ Ensures that processes are in place to achieve the goals and requirements of productivity, quality standards, and records retention.
☑️ Responsible for evaluating the staff performance, coaching, and orienting on the project overview.
☑️ Assist the staff with questions and difficulties with work output; address data inconsistencies and gather the necessary information for the missing data.

Requirements:
☑️ Proficient in Mandarin and English language.
☑️ Bachelor's graduate of any courses.
☑️ Have a 1-year minimum of related work experience as a Team Leader
☑️ Have experience in the multinational BPO / Call Center industry.

Recruitment Process:
☑️ Paper Screening
☑️ Initial Interview
☑️ Language Assessment: Mandarin Written and Speaking exam
☑️ Logical Exam
☑️ Typing Test
☑️ Final Interview

APPLY NOW!

For interested applicants, you may send your resume to jkopeningsph@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: jkchinesejobs@gmail.com | mandarinjobs@jp-network-e.com
Contact No: 09178139678 | 245 2829
Skype: live:mandarinjobs
Please look for: MS. KAI