Company Profile: One of the multinational manufacturing companies that produce cleaning supplies and other chemical consumables.

Position: Mandarin Customer Order Fulfillment (Back Office)
Company Industry: Shared Services/Manufacturing Company
Work Location: Makati City
Work Schedule: Dayshift Schedule (8 am – 5 pm or 9 am-6 pm)
Salary: Php 50,000-Php 60,000
Work Set Up: Work On-site

REQUIREMENTS OF THE JOB:
Proficient in Mandarin and English language.
Fresh Graduates are welcome to apply.
Bachelor’s Degree in Industrial Engineering, Business, or equivalent.
1 to 2 years of experience in SAP (Systems Applications and Products) or at least Intermediate to Advanced Level in MS Excel
Customer Service experience is a big plus.

RESPONSIBILITIES OF JOB APPLICATION:
Proactive order management and anticipating and solving issues relating to customer orders
Liaise with customers to coordinate delivery dates based on stock availability / prioritize destinations (during reception windows)
Day-to-day liaison with the local country (Sales, Logistics & Finance Departments)
Escalation of stock allocation and customer service issues to Team Leader
Management of customer inquiry resolution through the development and implementation of action plans to eliminate the source problem
Identifies and implements process improvements and identifies efficiencies and best practices
Conducts trade visits with sales representatives if required and visits local country as a representative
Develops and maintains customer service performance reporting systems to assist the local country's inefficient management of its business

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
Paper Screening
Initial Interview
2nd level Interview
Final Interview/Berlitz Assessment (Language assessment)
Job Offer

⭐️⭐️APPLY NOW!⭐️⭐️

For interested applicants, you may send your resume to jkopeningsph@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Contact No: 09176381869
Viber: 09176381869
Please look for Ms. Sheena

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