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French Technical Support Representative (Earn Up to Php 120,000 gross per month)
Php 120,000 gross Max
Pharmaceutical
Taguig City
English, French
Multilingual-Filipino
Posting Period: 2024/12/13
Job ID: 11532
Pharmaceutical
Taguig City
Php 120,000 gross Max
Posting Period: 2024/12/13
English, French
Multilingual-Filipino
Job ID: 11532
BENEFITS :
▶︎ HMO
▶︎ Sick Leave
▶︎ Vacation Leave
▶︎ Life Insurance
▶︎ Employee Stock Purchase Plan
▶︎ Discount on purchase of company products
▶︎ Other benefits will be discussed during the job offer
▶︎ Sick Leave
▶︎ Vacation Leave
▶︎ Life Insurance
▶︎ Employee Stock Purchase Plan
▶︎ Discount on purchase of company products
▶︎ Other benefits will be discussed during the job offer
JOB DETAILS :
COMPANY PROFILE: This company is Pharmaceutical Manufacturers that develops and sells healthcare products and diagnostic system tests. They have more than hundred thousand plus employees to serve worldwide to give lasting impact on health.
Position: French Technical Support Representative
Industry: Pharmaceutical
Location: BGC, Taguig City
Salary: Php 120,000 Max
Schedule: Midshift
Work Setup: Max of 1 day of WFH per week upon regularization; full onsite during 1st 6 months
JOB REQUIREMENTS:
▶︎ Bachelor’s Degree Holder in relevant discipline i.e. but not limited to Science, Biomedical, Medical Transcription, Healthcare Services, Nursing, Engineering discipline.
▶︎ Experience working in a medical/clinical environment or in customer facing support roles in an associated industry and being capable of providing excellent customer experience with challenging technical complaints.
▶︎ Demonstrates an advanced understanding of the principles of good Technical writing.
▶︎ Demonstrates the application of advanced problem-solving methodologies, is detail-oriented, a critical-thinker, and experienced at investigating and resolving complex issues
▶︎ Computer Literate; proficient in MS Word, PowerPoint, Excel and Outlook
▶︎ Willing to work in Taguig City
JOB RESPONSIBILITIES:
▶︎ Receive inbound Customer calls and email communications and address in a professional and friendly manner.
▶︎ Provide first level support in troubleshooting customer complaints across the designated product range by analyzing customer problems and asking the appropriate questions to resolve.
▶︎ Documenting complaints and inquiries using the appropriate guidelines and procedures to ensure accuracy of the records.
▶︎ Support customers in different market time zones as required for the position.
▶︎ Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
▶︎ Other duties as assigned
Recruitment Process:
▶︎ Resume Screening
▶︎ Initial Interview
▶︎ Language Assessment
▶︎ Onsite Exam
▶︎ Hiring Manager ( Face to face Interview with the team)
▶︎ Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Myka
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981
Facebook Page: French Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554365138028
Facebook Group: French Bilingual Opportunities (Philippines) - https://www.facebook.com/groups/frenchjobsph
Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086
Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/
Tiktok: https://www.tiktok.com/@genrou_2021
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: French Technical Support Representative
Industry: Pharmaceutical
Location: BGC, Taguig City
Salary: Php 120,000 Max
Schedule: Midshift
Work Setup: Max of 1 day of WFH per week upon regularization; full onsite during 1st 6 months
JOB REQUIREMENTS:
▶︎ Bachelor’s Degree Holder in relevant discipline i.e. but not limited to Science, Biomedical, Medical Transcription, Healthcare Services, Nursing, Engineering discipline.
▶︎ Experience working in a medical/clinical environment or in customer facing support roles in an associated industry and being capable of providing excellent customer experience with challenging technical complaints.
▶︎ Demonstrates an advanced understanding of the principles of good Technical writing.
▶︎ Demonstrates the application of advanced problem-solving methodologies, is detail-oriented, a critical-thinker, and experienced at investigating and resolving complex issues
▶︎ Computer Literate; proficient in MS Word, PowerPoint, Excel and Outlook
▶︎ Willing to work in Taguig City
JOB RESPONSIBILITIES:
▶︎ Receive inbound Customer calls and email communications and address in a professional and friendly manner.
▶︎ Provide first level support in troubleshooting customer complaints across the designated product range by analyzing customer problems and asking the appropriate questions to resolve.
▶︎ Documenting complaints and inquiries using the appropriate guidelines and procedures to ensure accuracy of the records.
▶︎ Support customers in different market time zones as required for the position.
▶︎ Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
▶︎ Other duties as assigned
Recruitment Process:
▶︎ Resume Screening
▶︎ Initial Interview
▶︎ Language Assessment
▶︎ Onsite Exam
▶︎ Hiring Manager ( Face to face Interview with the team)
▶︎ Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Myka
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981
Facebook Page: French Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554365138028
Facebook Group: French Bilingual Opportunities (Philippines) - https://www.facebook.com/groups/frenchjobsph
Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086
Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/
Tiktok: https://www.tiktok.com/@genrou_2021
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!