Spanish Customer Service Representative (Free Visa Processing)
Php 55,000 - Php 60,000 gross
IT Company
Taguig City
Spanish
Foreigner
Job ID: 123
IT Company
Taguig City
Php 55,000 - Php 60,000 gross
Spanish
Foreigner
Job ID: 123
BENEFITS :
✅ Free Processing of Working Visa
✅ Government Mandated Benefits
✅ Medical Assistance
✅ Vacation Leave and Sick Leave
✅ Other benefits will be discussed by the company
JOB DETAILS :
Company Profile: This Company is an IT Company. They are known in especializing in creating clarity from difficulty. Most of their services is related to softwares and technology. They have adopted a hundred clients and inflate 19,000+ employees.

Position: Spanish Customer Service Representative
Industry: IT Company
Location: BGC, Taguig City
Salary: PHP 55,000 - PHP 60,000 gross
Schedule: Nighshift
Work Set-up: Hybrid (3 weeks temporary work from home then onsite after)

Requirements:
❍ Filipino fluent in Spanish and English
❍ Agreed upon min. English/required language test score based of B2 and above
❍ Strong interpersonal skills, verbal and written communication skills and most importantly empathy
❍ Ability to handle Customer queries through tickets, live chat and voice support
❍ 1 year experience in BPO experience

Responsibilities:
❍ Respond to Spanish-speaking clients via phone, email, and chat
❍ Analyze and resolve issues received from the customer
❍ Escalate the call to the next level if necessary
❍ Perform other related tasks needed

Recruitment Process:
❍ Resume Screening
❍ Initial Interview
❍ Language assessment
❍ Final Interview
❍ Job Offer

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