Korean Client Support Associate | P 86,000 - P 101,000 Monthly
P 86,000 - P 100,000 Monthly
BPO Company
Davao
English, Korean
Foreigner
Job ID: 12364
BPO Company
Davao
P 86,000 - P 100,000 Monthly
English, Korean
Foreigner
Job ID: 12364
BENEFITS :
HMO
Attendance Bonuses
Performance Bonuses
Government Mandated Benefits
Visa Processing
JOB DETAILS :
COMPANY PROFILE:
One of the fast developing company that provides multilingual business process outsourcing across global partners

Position: Korean Client Support Associate
Industry: BPO Company
Salary: P 86,000 - P 101,000
Work Schedule: Shifting
Location: Davao City

Requirements:
🍀Native or Non- Native Korean
🍀Fluent in Korean and English
🍀Open to undergraduate, associate or Bachelor's degree
🍀Customer Service Background experience is a plus but not required
🍀Willing to work in Davao City

Responsibilities:
🍀Provide quality service across email, chat and calls
🍀Coordinate with other departments for the improvement of communication programs
🍀Maintain the customer account updated
🍀Ensure that all concerns are addressed and meet the customer’s satisfaction
🍀Handle inquiries of customers via email, chat, or phone
🍀Assist and solve customer inquiries in a group and carry out follow-ups to ensure that concerns are resolved to the customer’s satisfaction.

🍀Documenting and leveraging important customer information across departments and accounts use of outbound calls
🍀May coordinate and communicate with relevant departments by utilizing phone & specific communication programs.

Recruitment Process:
🍀English language test
🍀Initial interview with HR

⭐️✅HOW TO APPLY?✅⭐️
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