Korean Technical Support Advisor | Php 80,000 - Php 100,000 Monthly
Php 80,000 - Php 100,000 Monthly
BPO Company
Makati City
English, Korean
Multilingual-Filipino
Job ID: 12504
BPO Company
Makati City
Php 80,000 - Php 100,000 Monthly
English, Korean
Multilingual-Filipino
Job ID: 12504
BENEFITS :
⭐️13th month pay
⭐️Miscellaneous allowance
⭐️Government Mandated Benefits
⭐️Medical Insurance
⭐️Leave Credits
⭐️Performance Bonus
JOB DETAILS :
Company Profile: A Fortune 500 company popularly known all over the world that provides customer engagement services like finance and accounting, information technology services, marketing solutions, etc. across different industries.

Position: Korean Technical Support Advisor
Industry: BPO Company
Salary: Php 80,000 Monthly
Location: Makati City
Work Schedule: Shifting
Work Set-Up: Work On site

Requirements:
⭐️Filipino National fluent in Korean and English
⭐️Korean national with permanent visa holder
⭐️High School or bachelor’s degree graduate are welcome to apply
⭐️With customer service or technical experience voice account is an advantage
⭐️Can start working asap
Willing to work in Shifting schedule and on-site

Responsibilities:
⭐️Assist Korean clients in software and hardware related concerns through email, chats and calls.
⭐️Respond to Korean clients inquiries regarding the technical issues encountered
⭐️Escalate concerns as necessary to achieve customer satisfaction
⭐️Must be updated with the current process and should be knowledgeable in providing resolutions to specific concerns

Recruitment Process
⭐️Recruitment Interview
⭐️English Online Assessments
⭐️English Operations Interview
⭐️Korean Language Validation
⭐️Job Offer

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