COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

✅Position: German Service Desk Analyst
✅Company Industry: IT BPO Company
✅Work Location: McKinley, Taguig City
✅Salary: Php 90,000 - Php 100,000 gross
✅Work Schedule: Shifting
✅Work Set-up: Onsite

JOB REQUIREMENTS:
✅Any Foreign National proficient in German language with Permanent or Temporary Residence in the Philippines
✅At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
✅Knowledgeable in Computer application
✅Computer and internet savvy - can navigate through Windows/Internet with ease.
✅Experience in handling IT or Technical Support is a plus but not required
✅BPO experience is an advantage

JOB RESPONSIBILITIES:
✅Attend to inquiries of customers regarding hardware or software problems of computer
✅Installing and maintaining computer systems and network applications
✅Responding to the concerns of the clients via phone call or email
✅Resolving technical issues quickly and efficiently
✅Managing, prioritizing, and documenting incoming questions and service desk tickets
✅Prioritizing and resolving IT concerns and escalating serious issues to relevant department

RECRUITMENT PROCESS (ONLINE PROCESS):
✅Resume Screening
✅Initial Interview
✅Language Interview
✅Technical Interview
✅Hiring Manager’s Interview
✅Job Offer

HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 euro.openings@gmail.com

Contact us for more inquiries:
Look for: Ms. Berlyn
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit

Visit our Facebook Account for more job openings and updates!
✅Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981
✅Facebook Page: German Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554591539446
✅Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086
✅Facebook Group: German Speaking Jobs in the Philippines - https://www.facebook.com/groups/GermanJobsPH
✅Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/
✅Tiktok: https://www.tiktok.com/@genrou_2021
✅Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062

Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
🌐https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!