French Customer Care Specialist (Free Visa Processing)
Negotiable
REFER A FRIEND
BPO Company
Makati City
French
Multilingual-Filipino
Job ID: 1486
BPO Company
Makati City
Negotiable
French
Multilingual-Filipino
Job ID: 1486
BENEFITS :
❍ Sick Leave
❍ Vacation Leave
❍ 13th-month pay
❍ Equipment will be provided by the company
❍ Government-mandated Benefits
❍ Other benefits will be discussed by the client
JOB DETAILS :
Company Profile: This is one of the well-known and leading providers of BPO solutions that has around 30,000 employees in the Philippines.

Position: French Customer Care Specialist
Industry: BPO Company
Location: Makati City
Salary: Negotiable
Schedule: Shifting (mostly Graveyard Shift)
Work set-up: Training is onsite for 1-2 months and then work from home after

Requirements:
❍ Open for native French speakers with permanent resident visa
❍ At least a High School / SHS graduate
❍ BPO experience is a big advantage
❍ Experience in upselling is required
❍ Willing to work onsite in Makati City

Responsibilities:
❍ Respond to French-speaking clients via phone, email, and chat
❍ Assess Customers needs and give satisfaction
❍ Upsells product to customers
❍ Escalate the call to the next level if necessary
❍ Perform other related tasks needed

Recruitment Process:
❍ Resume Screening
❍ Initial Interview
❍ Hiring Manager’s Interview
❍ Language Assessment
❍ Final Interview
❍ Job Offer

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