Company Profiles: One of the world's largest BPO companies that provides customer care, technical support, and other services.

Position: Mandarin Customer Service Specialist
Company Industry: BPO Company (Financial Services Account)
Work Location: Pasig City
Work Schedule: Shifting Schedule
Salary: Negotiable
Work Set Up: Work On-site

BENEFITS:
✅13th Month Pay
✅Leave Credits
✅Government Mandated Benefits
✅Performance Bonus
✅Other benefits to be discussed by the company

REQUIREMENTS OF THE JOB:
✅Open to Filipino and Filipino-Chinese who can speak, read, and write/type in Mandarin and English.
✅Open to high schools, Undergraduates, and Degree holders.
✅Open to no related work experience.
✅Having CSR experience is a big advantage.
✅Having BPO experience is a big plus.

RESPONSIBILITIES OF THE JOB APPLICATION:
✅Maintaining a positive, empathetic, and professional attitude toward customers at all times.
✅Responding promptly to customer inquiries.
✅Communicating with customers through various channels.
✅Acknowledging and resolving customer complaints.
✅Ensure excellent customer service through quick and effective actions to solve the client’s issues.
✅Keep every customer engaged with a direct and friendly touch.
✅Handle sensitive customer data with utmost care and confidentiality.

RECRUITMENT PROCESS
✅Paper Screening
✅HR Interview (Face to Face | Online Interview)
✅Integrity Test
✅Mandarin Language Assessment
✅Hiring Manager’s Interview (Client Interview)
✅Job Offer

HOW TO APPLY:

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Send your resume to: mandarinjobs@jp-network-e.com

For inquiries contact us:
Look for: MS. RAIN
Telephone Number:(08) 245 2829
Mobile Number/Viber Number: +639176381869

Facebook and Messenger Name: RANA DIAZ

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Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH

Facebook Group: Chinese Mandarin Speaking group of the Philippines

Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings

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