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Mandarin Helpdesk Specialist (Hybrid Set-up)
Php 60,000 - Php 70,000
Software Company
Makati City
English, Mandarin
Multilingual-Filipino
Posting Period: 2025/05/17
Job ID: 16190
Software Company
Makati City
Php 60,000 - Php 70,000
Posting Period: 2025/05/17
English, Mandarin
Multilingual-Filipino
Job ID: 16190
BENEFITS :
✅HMO since day 1 of employment (2 free dependents)
✅Annual and Sick Leaves (Convertible to Cash)
✅Compassionate Leave (5 days)
✅Optical/Medicine Reimbursement (HMO)
✅Employee Awards (Years of Service)
✅Life Insurance (Upon regularization)
✅Business Travel Opportunities
✅Competitive Bonus and Incentives
✅Other Exciting Allowances
✅Annual and Sick Leaves (Convertible to Cash)
✅Compassionate Leave (5 days)
✅Optical/Medicine Reimbursement (HMO)
✅Employee Awards (Years of Service)
✅Life Insurance (Upon regularization)
✅Business Travel Opportunities
✅Competitive Bonus and Incentives
✅Other Exciting Allowances
JOB DETAILS :
Company Profile: A fastest-growing Software Company that partnered with the Biggest Multinational Technology Company in the Global Market.
Position: Mandarin Helpdesk Specialist
Industry: Software Company
Location: Makati City
Schedule: Shifting Schedule
Salary: Php 60,000 - Php 70,000
Work Set-up: Hybrid Set-up (3x Onsite and 2x at Home)
Requirements of the Job:
✅Open to Filipino and Filipino-Chinese who are proficient in Mandarin and English.
✅Open to high school, Undergraduate, and Bachelor’s graduates of any courses.
✅Have at least 1 year of work experience in troubleshooting and ticketing.
✅Have at least 1 year of Technical Support experience.
✅Have experience as a Software Support experience.
Responsibilities of Job Application:
✅Mandarin Technical Support is responsible for analyzing complex issues by reviewing product-specific logs and utilizing root-cause analysis skills.
✅Will serve as the contact person for customers and will answer inquiries regularly via phone calls, email, and remote sessions.
✅Mandarin Technical Support will identify the root cause of problems users face with product software, such as application crashes, compatibility issues, installation errors, or network connectivity problems.
✅Assisting users with account-related issues like password resets, account access, and licensing concerns.
Hiring Process:
✅Paper Screening
✅Language Assessment
✅Initial Panel Interview
✅Final Interview
👉HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
🌐https://jknetwork-jobs.com/register
Send your resume to: 📩 mandarinjobs@jp-network-e.com
✨Contact us for more inquiries:
👩💻Look for: MS. RAIN
📱Mobile Number/Viber Number: +639176381869
📱WeChat ID: jknetworkofficial | JKMandarinjobsPH
📱WhatsApp: +639176381869 | +639178139678
📞Telephone Number:(08) 245 2829
Visit our Facebook Account for more job openings and updates!
🩵Facebook and Messenger Name: RANA DIAZ (https://www.facebook.com/JKMandarinCantoneseOpenings/)
🩵Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
🩵Facebook Group: Mandarin, Fukien, and Cantonese Job Openings PH
💚Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
🧡Tiktok: @jkmandarinteam
🌐Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us! https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: Mandarin Helpdesk Specialist
Industry: Software Company
Location: Makati City
Schedule: Shifting Schedule
Salary: Php 60,000 - Php 70,000
Work Set-up: Hybrid Set-up (3x Onsite and 2x at Home)
Requirements of the Job:
✅Open to Filipino and Filipino-Chinese who are proficient in Mandarin and English.
✅Open to high school, Undergraduate, and Bachelor’s graduates of any courses.
✅Have at least 1 year of work experience in troubleshooting and ticketing.
✅Have at least 1 year of Technical Support experience.
✅Have experience as a Software Support experience.
Responsibilities of Job Application:
✅Mandarin Technical Support is responsible for analyzing complex issues by reviewing product-specific logs and utilizing root-cause analysis skills.
✅Will serve as the contact person for customers and will answer inquiries regularly via phone calls, email, and remote sessions.
✅Mandarin Technical Support will identify the root cause of problems users face with product software, such as application crashes, compatibility issues, installation errors, or network connectivity problems.
✅Assisting users with account-related issues like password resets, account access, and licensing concerns.
Hiring Process:
✅Paper Screening
✅Language Assessment
✅Initial Panel Interview
✅Final Interview
👉HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
🌐https://jknetwork-jobs.com/register
Send your resume to: 📩 mandarinjobs@jp-network-e.com
✨Contact us for more inquiries:
👩💻Look for: MS. RAIN
📱Mobile Number/Viber Number: +639176381869
📱WeChat ID: jknetworkofficial | JKMandarinjobsPH
📱WhatsApp: +639176381869 | +639178139678
📞Telephone Number:(08) 245 2829
Visit our Facebook Account for more job openings and updates!
🩵Facebook and Messenger Name: RANA DIAZ (https://www.facebook.com/JKMandarinCantoneseOpenings/)
🩵Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
🩵Facebook Group: Mandarin, Fukien, and Cantonese Job Openings PH
💚Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
🧡Tiktok: @jkmandarinteam
🌐Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us! https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!