Company Profile: One of the Biggest Contact Centers that partnered with one of the famous Cybersecurity firms that has provided services for more than 20 years.

Position: Mandarin Client Relations Specialist
Industry: Biggest Contact Center
Location: BGC, Taguig City
Schedule: Dayshift Schedule but must be flexible
Salary: Php 120,000
Set-up: Work On-site for 6 months | After the training period it will HYBRID

REQUIREMENTS OF THE JOB:
✅Open to Filipino & Fil-Chi who can speak, read, and write in Mandarin and English
✅Open to Foreign Nationals
✅Open to Undergraduates and Bachelor's Degree in Business, Marketing, or a related field
✅Having 2 to 3 years in a support or customer service role (B2B environment)
✅Proficiency in CRM software and Microsoft Office Suite.
✅Excellent problem-solving skills and attention to detail.
✅Knowledge of industry trends in cybersecurity

RESPONSIBILITIES OF JOB APPLICATION:
✅Mandarin Client Relations Specialist will serve as the primary point of contact for channel partners, providing support in addressing their inquiries and resolving issues promptly.
✅Conduct regular audits to identify competency gaps and propose improvements.
✅Monitor channel partner performance and provide feedback to drive continuous improvement.
✅Collaborate with internal teams to ensure partners have the resources they need.
✅Collaborate with internal teams to identify training programs to enhance partner capabilities.
✅Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
✅Maintain detailed records of partner interactions and support activities.
✅Assist in the creation and maintenance of partner enablement materials.

HIRING PROCESS:
✅Paper Screening
✅Initial Interview
✅2nd Level Interview
✅Final Interview
✅Job Offer

👉HOW TO APPLY:

Register now on our website to be updated with our Job Openings:
🌐https://jknetwork-jobs.com/register

Send your resume to: 📩 mandarinjobs@jp-network-e.com

✨Contact us for more inquiries:
👩‍💻Look for: MS. RAIN
📱Mobile Number/Viber Number: +639176381869
📱WeChat ID: jknetworkofficial | JKMandarinjobsPH
📱WhatsApp: +639176381869 | +639178139678
📞Telephone Number:(08) 245 2829

Visit our Facebook Account for more job openings and updates!

🩵Facebook and Messenger Name: RANA DIAZ (https://www.facebook.com/JKMandarinCantoneseOpenings/)
🩵Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
🩵Facebook Group: Mandarin, Fukien, and Cantonese Job Openings PH
💚Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
🧡Tiktok: @jkmandarinteam

🌐Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines

Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us! https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us.

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!