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Japanese Email and Chat Support (Non Voice)
Php 127,000 - Php 129,000
Streaming Media Company
Mandaluyong City
English, Japanese
Multilingual-Filipino
Posting Period: 2025/11/04
Job ID: 18671
Streaming Media Company
Mandaluyong City
Php 127,000 - Php 129,000
Posting Period: 2025/11/04
English, Japanese
Multilingual-Filipino
Job ID: 18671
BENEFITS :
+ HMO
+ Medical Insurance and medical reimbursements
+ 13th month pay and bonuses
+ Sick leave
+ Vacation Leave
+ Government Mandated Benefits
+ Other benefits will be discussed during the job offer
+ Medical Insurance and medical reimbursements
+ 13th month pay and bonuses
+ Sick leave
+ Vacation Leave
+ Government Mandated Benefits
+ Other benefits will be discussed during the job offer
JOB DETAILS :
📌COMPANY PROFILE: The most popular streaming-media platform is currently hiring Japanese Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Japanese users.
~ Position: Japanese Email and Chat Support (Streaming Media Sites)
~ Company Industry: Streaming Media Company
~ Work Location: Mandaluyong
~ Salary: Php 127,000 - Php 129,000
~ Schedule: Shifting Schedule
~ Work Set-up: Work Onsite
📌JOB REQUIREMENTS:
~ Filipino who speaks Japanese
~ Filipino who is around N1 Level
~ Japanese National with permanent visa
~ No JLPT required (candidates who are not JLPT passers can apply)
~ Can use Japanese and English at the same time
~ Open for Graduates or Undergraduates
~ Good understanding and email/chat etiquette
~ With customer service experience is a great advantage
~ Willing to work in Mandaluyong and can start asap
📌JOB RESPONSIBILITIES:
~ Respond to customer’s inquiries and technical concerns through emails and chats using Japanese and English
~ Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
~ Assist customers in cancellation of premiums and in changing customer personal details
~ Explain the difference of premium members from regular members
~ Handle concerns of account users regarding paid accounts, payment issues
~ Perform other related task needed
📌RECRUITMENT PROCESS (ONLINE PROCESS):
~ Resume Screening
~ Online Japanese and English Language assessment
~ Initial Interview
~ Final Interview
~ Job Offer
📌HOW TO APPLY:
~ Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
~ Send your resume to: 📧 japanesecareerup@gmail.com
Contact us for more inquiries:
Look for: Ms. Riah
📲 Mobile: (+ 63) 917-638-1854
📲 Viber: (+63) 917-638-1854
💻 Skype: live:jknetworkjobs
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Nippon Go Jobu
https://www.facebook.com/nihonggojobs
Linkedin: JK Japanese Openings
https://www.linkedin.com/in/jk-japanese-openings-9a68a021a/
Tiktok: yuuka_bilingual_jobs: https://www.tiktok.com/@yuuka_bilingual_jobs?lang=en
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
~ Position: Japanese Email and Chat Support (Streaming Media Sites)
~ Company Industry: Streaming Media Company
~ Work Location: Mandaluyong
~ Salary: Php 127,000 - Php 129,000
~ Schedule: Shifting Schedule
~ Work Set-up: Work Onsite
📌JOB REQUIREMENTS:
~ Filipino who speaks Japanese
~ Filipino who is around N1 Level
~ Japanese National with permanent visa
~ No JLPT required (candidates who are not JLPT passers can apply)
~ Can use Japanese and English at the same time
~ Open for Graduates or Undergraduates
~ Good understanding and email/chat etiquette
~ With customer service experience is a great advantage
~ Willing to work in Mandaluyong and can start asap
📌JOB RESPONSIBILITIES:
~ Respond to customer’s inquiries and technical concerns through emails and chats using Japanese and English
~ Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
~ Assist customers in cancellation of premiums and in changing customer personal details
~ Explain the difference of premium members from regular members
~ Handle concerns of account users regarding paid accounts, payment issues
~ Perform other related task needed
📌RECRUITMENT PROCESS (ONLINE PROCESS):
~ Resume Screening
~ Online Japanese and English Language assessment
~ Initial Interview
~ Final Interview
~ Job Offer
📌HOW TO APPLY:
~ Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
~ Send your resume to: 📧 japanesecareerup@gmail.com
Contact us for more inquiries:
Look for: Ms. Riah
📲 Mobile: (+ 63) 917-638-1854
📲 Viber: (+63) 917-638-1854
💻 Skype: live:jknetworkjobs
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Nippon Go Jobu
https://www.facebook.com/nihonggojobs
Linkedin: JK Japanese Openings
https://www.linkedin.com/in/jk-japanese-openings-9a68a021a/
Tiktok: yuuka_bilingual_jobs: https://www.tiktok.com/@yuuka_bilingual_jobs?lang=en
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!