Danish Technical Support Specialist (Earn up to Php 80,000 - Php 90,000 Gross)
Php 80,000 - Php 90,000 Gross
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IT/BPO Company
Taguig City
Danish
Multilingual-Filipino
Job ID: 2129
IT/BPO Company
Taguig City
Php 80,000 - Php 90,000 Gross
Danish
Multilingual-Filipino
Job ID: 2129
BENEFITS :
✨ Sick Leave
✨ Vacation Leave
✨ Medical Insurance
✨ Night Shift Differential Pay
✨ HMO
✨ Free Visa processing
✨ Equipment will be provided
✨ Relocation Assistance for 1 month for those applicant located abroad
✨ Other will be discussed by the client
JOB DETAILS :
Company Profile: This is a Canadian Multinational Company and a largest IT/BPO Company.They are one of the world’s largest IT and business consulting that sustained profitable growth—delivers a wide range of benefits for your company and clients, and consultants.

Position: Danish Technical Support Specialist
Industry: IT/BPO Company
Location: McKinley, Taguig City
Salary: PHP 80,000 - PHP 90,000 gross
Schedule: Shifting
Work Set-up: Hybrid Set-up (once or twice of working onsite per week.)

Requirements:
🔵 Proficient in Danish and English Language
🔵 At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
🔵 Knowledgeable in Computer application
🔵 Computer and internet savvy - can navigate through Windows/Internet with ease.
🔵 Experience in handling IT or Technical Support is a plus
🔵 BPO experience is an advantage

Responsibilities:
🔵 Answer phone calls and emails from Danish end users
🔵 Provide customer support to resolve technical issues
🔵 Forward calls to service desk if the concern is very technical
🔵 Handle basic trouble shooting concerns from customers
🔵 Inform the level 2 helpdesk ig the concerns are very technical

Recruitment Process:
🔵 Resume Screening
🔵 Initial Interview
🔵 Language Interview
🔵 Technical Interview
🔵 Hiring Manager’s Interview
🔵 Job Offer

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