Mandarin Client Relations Associate
Salary: Php 120, 000
Industry: BPO Company
Makati City
English, Mandarin
Multilingual-Filipino
Job ID: 23212
Industry: BPO Company
Makati City
Salary: Php 120, 000
English, Mandarin
Multilingual-Filipino
Job ID: 23212
BENEFITS :
✅Position: Mandarin Client Relations Associate
✅Company Industry: BPO Company (Primary Research Services Account)
✅Work Location: Makati City
✅Work Schedule: Nightshift (training) | Dayshift (after training)
Salary: Php 120, 000
✅Work Set Up: Work On-site (training) | Hybrid Set-up (after training)
-(2 days remote, 3 days onsite)
JOB DETAILS :
Company Profile: One of the fastest-growing Contact Center firms in the Philippines that supports big companies, such as multinational corporations. Currently, they are partnering with a global multi-regulated Forex and Contract for Difference brokerage company that is looking for a Mandarin bilingual who can support their business.

Position: Mandarin Client Relations Associate
Company Industry: BPO Company (Primary Research Services Account)
Work Location: Makati City
Work Schedule: Nightshift (training) | Dayshift (after training)
Salary: Php 120, 000
Work Set Up: Work On-site (training) | Hybrid Set-up (after training)
-(2 days remote, 3 days onsite)

REQUIREMENTS OF THE JOB:
✅Open to Filipinos and Filipino-Chinese who are proficient in Mandarin and English.
✅Bachelor’s graduates in any course are welcome to apply.
✅Having an HSK 5 and 6 certificate is a big advantage.
✅Having experience in conducting professional phone calls and writing clear, concise emails to senior executives.
✅Having BPO experience is a big plus.
✅Having strong communication and problem‑solving skills.

RESPONSIBILITIES OF THE JOB APPLICATION:
✅Mandarin Client Relations Associate is responsible for handling client coordination, expert sourcing, communication, and overall project management.
✅Oversee client projects from initiation to completion, ensuring efficient coordination and on-time delivery.
✅Conduct professional conversations and calls in both Mandarin and English.
✅Identify, source, and recruit qualified industry experts based on client needs.
✅Perform outreach, candidate screening, and scheduling of expert consultations.
✅Communicate effectively with Mandarin-speaking and English-speaking clients, experts, and stakeholders across various countries and time zones.

RECRUITMENT PROCESS:
✅Paper Screening
✅Initial Screening with the HR (Phone or Online Interviews)
✅Submit a self-introduction video in Mandarin
✅Client’s HR Interview
✅Case Study
✅Final Interview (Panel Interview)
✅Job Offer

HOW TO APPLY:

👉 Simply click the “Apply” button.
👉 You may also send your resume to mandarinjobs@jp-network-e.com
👉 Reach out to us via Messenger, Viber, or our Facebook page: Mandarin, Fukien and Cantonese Job Openings PH https://www.facebook.com/jknetworkmandarinjobs/

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✨Contact us for more inquiries:
👩‍💻 Look for: Ms. VIA
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