Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue.

Position: Cantonese Logistics Customer Specialist
Company Industry: BPO Company
Work Location: Quezon City
Work Schedule: Shifting Schedule
Salary: Php 130, 000 + Php 20,000 Sign-On Bonus
Work Set-up: Work from home

REQUIREMENTS OF THE JOB:
☑️Proficient in Cantonese and conversational-proficient in English
☑️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any course.
☑️Open to no related experience.
☑️Having customer service experience is an advantage.
☑️Having BPO experience is a big plus
☑️Excellent interpersonal, communication, and customer handling skills.

RESPONSIBILITIES OF JOB APPLICATION:
☑️Communicate with customers through phone calls to address transportation, logistics, and delivery-related inquiries.
☑️Assist customers with package tracking, shipment status, and delivery concerns.
☑️Process customer requests for refunds, returns, and order-related concerns in accordance with company policies.
☑️Support customers with order processing, modifications, cancellations, and delivery updates.
☑️Coordinate with internal teams to resolve customer issues and ensure timely service.
☑️Maintain accurate records of customer interactions and transactions while delivering excellent customer service.

RECRUITMENT PROCESS: (ONLINE PROCESS)
☑️Paper screening
☑️English Assessment
☑️Initial Interview
☑️Final Interview
☑️Job Offer

HOW TO APPLY:

👉 Simply click the “Apply” button.
👉 You may also send your resume to mandarinjobs@jp-network-e.com
👉 Reach out to us via Messenger, Viber, or our Facebook page: Mandarin, Fukien and Cantonese Job Openings PH https://www.facebook.com/jknetworkmandarinjobs/

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If you are not yet registered, you can sign up and apply directly through our website: 🌐 https://jknetwork-jobs.com/register

Alternatively, you may send your resume to: 📩 jknetworksourcing@gmail.com

✨Contact us for more inquiries:
👩‍💻 Look for: Ms. VIA
📱 Mobile/Viber: +639178139678
📱 WeChat: jknetworkofficial | JKMandarinjobsPH
📱 WhatsApp: +639175093761 | +639176381869 | +639178139678
📞 Telephone: (08) 245 2829