ompany Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.

Position: Korean IT Helpdesk (6 HEADCOUNTS NEEDED)
Industry: IT/BPO Company
Location: Quezon City
Salary: Php 90,000 - Php 110,000 Monthly
Schedule: Shifting
Work setup: Hybrid setup

Benefits:
⭐ HMO
⭐ Government Mandated Benefits
⭐ Laptop provided
⭐ 13th Month Pay
⭐ Sick Leave
⭐ Vacation Leave
⭐ Performance and Attendance Bonus
⭐ Competitive salary for bilinguals
⭐ Other benefits will be discussed

Requirements of the job:
✔️ Filipino National
✔️ Can speak, read and write Korean language
✔️ Korean National with Permanent visa in Philippines
✔️ Bachelor’s Degree graduate or at least 2 years in college
✔️ With 6 months - 1 year experience in Technical support, IT Helpdesk or IT Service Desk.
✔️ With basic troubleshooting experience is a plus
✔️ Willing to work onsite 3x a week.
✔️ Can start to work as soon as possible

Responsibility of IT Helpdesk:
✔️ Handling customer technical support cases through phone, email and chat
✔️ Respond to Korean customer inquiries and assist in troubleshooting and resolving challenges
✔️ Properly answer questions regarding the account being handled
✔️ Resolve technical issues related to network interruptions

Recruitment Process: (Online recruitment process only)
✔️ Resume Screening
✔️ Initial Interview
✔️ Client Interview and Language Assessment
✔️ Job Offer

📩𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘:

Send your updated resume to: koreanjobs@jp-network-e.com
🙋🏻‍♀️ Contact Person: Ms. Sophie
☎ Mobile Number: 09176382780
☎ WhatsApp: 09176382780
💬 Facebook & Messenger: KR Kylie Lopez

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