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Operations Manager (Hybrid)
Salary: Php 100,000 - Php 120,000
Industry: BPO Company
Quezon City
Non-Bilingual
Filipino
Posting Period: 2026/09/02
Job ID: 23287
Industry: BPO Company
Quezon City
Salary: Php 100,000 - Php 120,000
Posting Period: 2026/09/02
Non-Bilingual
Filipino
Job ID: 23287
BENEFITS :
✨Position: Operations Manager (Hybrid)
✨Location: Eastwood, Quezon City
✨Industry: BPO Company
✨Schedule: Shifting (Morning, Mid, Night Shifts)
✨Salary Range: Php 100,000 – Php 120,000 gross
✨Work Setup: Hybrid (2 days onsite / 3 days WFH)
✨Location: Eastwood, Quezon City
✨Industry: BPO Company
✨Schedule: Shifting (Morning, Mid, Night Shifts)
✨Salary Range: Php 100,000 – Php 120,000 gross
✨Work Setup: Hybrid (2 days onsite / 3 days WFH)
JOB DETAILS :
Company Profile: A global business process outsourcing and technology transformation partner that helps firms accelerate their dual transition to a digital and sustainable future, making a tangible difference for businesses and society.
Position: Operations Manager
Location: Eastwood, Quezon City
Industry: BPO Company
Schedule: Shifting (Morning, Mid, Night Shifts)
Salary Range: Php 100,000 – Php 120,000 gross
Work Setup: Hybrid (2 days onsite / 3 days WFH)
Job Requirements
📌 Bachelor’s degree in any related field
📌 At least 7 years of experience in Operations Management
📌 Minimum 2 years managing Supervisors or Team Leads
📌 Proven track record in launching new BPO accounts or transitions
📌 Strong expertise in WFM forecasting, capacity planning, and cost modeling
📌 Excellent executive communication skills for hosting client visits and engagements
Job Responsibilities
✅ Lead the launch, stabilization, and pilot readiness of new accounts
✅ Create SOPs, governance structures, reporting models, and escalation matrices
✅ Manage hiring waves, WFM staffing, nesting strategies, and IT readiness
✅ Drive calibration rituals and define success metrics (Daily/Weekly/Monthly)
✅ Oversee Associate Managers and Team Leads to exceed SLAs, KPIs, and P&L targets
✅ Implement continuous improvement initiatives (Lean Six Sigma) to optimize support functions
✅ Ensure business continuity and delegate operational objectives to subordinate leaders
Recruitment Process (Online)
Initial HR Interview
Operations Leadership Interview
Final Client/Executive Interview
Job Offer
HOW TO APPLY:
👉Click Apply Button and Wait for our friendly recruiter's reply if you passed the screening or
👉Send your resume to: 📧yva.jknetworkservices@gmail.com and look for Ms. Ryv
👉Contact us via messenger on Filipino Job Openings Facebook Account or J-K Network Facebook Page
If you are not registered yet in our website, Please register so you can apply to our postings!
Register here:
🌐 https://jknetwork-jobs.com/register
📲 Mobile: (+63) 917-638-1957
📲 Viber: (+63) 917-638-1957
Position: Operations Manager
Location: Eastwood, Quezon City
Industry: BPO Company
Schedule: Shifting (Morning, Mid, Night Shifts)
Salary Range: Php 100,000 – Php 120,000 gross
Work Setup: Hybrid (2 days onsite / 3 days WFH)
Job Requirements
📌 Bachelor’s degree in any related field
📌 At least 7 years of experience in Operations Management
📌 Minimum 2 years managing Supervisors or Team Leads
📌 Proven track record in launching new BPO accounts or transitions
📌 Strong expertise in WFM forecasting, capacity planning, and cost modeling
📌 Excellent executive communication skills for hosting client visits and engagements
Job Responsibilities
✅ Lead the launch, stabilization, and pilot readiness of new accounts
✅ Create SOPs, governance structures, reporting models, and escalation matrices
✅ Manage hiring waves, WFM staffing, nesting strategies, and IT readiness
✅ Drive calibration rituals and define success metrics (Daily/Weekly/Monthly)
✅ Oversee Associate Managers and Team Leads to exceed SLAs, KPIs, and P&L targets
✅ Implement continuous improvement initiatives (Lean Six Sigma) to optimize support functions
✅ Ensure business continuity and delegate operational objectives to subordinate leaders
Recruitment Process (Online)
Initial HR Interview
Operations Leadership Interview
Final Client/Executive Interview
Job Offer
HOW TO APPLY:
👉Click Apply Button and Wait for our friendly recruiter's reply if you passed the screening or
👉Send your resume to: 📧yva.jknetworkservices@gmail.com and look for Ms. Ryv
👉Contact us via messenger on Filipino Job Openings Facebook Account or J-K Network Facebook Page
If you are not registered yet in our website, Please register so you can apply to our postings!
Register here:
🌐 https://jknetwork-jobs.com/register
📲 Mobile: (+63) 917-638-1957
📲 Viber: (+63) 917-638-1957