Mandarin HR Helpdesk (Dayshift)
Php 65,000 - Php 75,000
BPO Company
Laguna
Mandarin, Mandarin-Simplified, Mandarin-Traditional
Multilingual-Filipino
Job ID: 243
BPO Company
Laguna
Php 65,000 - Php 75,000
Mandarin, Mandarin-Simplified, Mandarin-Traditional
Multilingual-Filipino
Job ID: 243
BENEFITS :
☑️ Regular Upon Hire
☑️ Medical and Gym
☑️ Education Support
☑️ Loans and Dental Allowance
☑️ Government-Mandated benefits
☑️ Shuttle Services
JOB DETAILS :
COMPANY PROFILE: The company is a multinational IT Company and a trusted manufacturer of hard disk and storage devices.

JOB TITLE: Mandarin HR Helpdesk
LOCATION: Laguna
SALARY: Php 65,000 - Php 75,000 ALL BASIC
SCHEDULE: Dayshift (9:00 AM TO 6:00 PM)

REQUIREMENT:
☑️ Proficient in Mandarin and English
☑️ Experience assisting customers on phone and live chat, email, social media and web form submissions
☑️ Preferably Filipino-Chinese or fresh graduates or someone with CSR background
☑️ Amenable to work in Laguna

DUTIES:
☑️ Responsible to answer emails and chat regarding Payrolls and HR role
☑️ Provide solutions inquiries of employees of these companies located abroad
☑️ Responding via email if the inquiry is basic
☑️ Coordinate with employees of head office located in China
☑️ Updating employee file such as new address or marital status
☑️ Respond to internal employee concerns via email and calls
☑️ Answer calls from internal employees during office hours
☑️ Listen to global employees and give solutions to their concerns
☑️ Explain and record disputes to salary
☑️ Refresh employees regarding signed agreement
☑️ Collect and approve employees leaves and absences

RECRUITMENT PROCESS:
☑️ Phone Screening
☑️ Zoom Interview and Oral Assessment
☑️ Technical Assessment/Interview
☑️ Ops Interview
☑️ Job Offer

APPLY NOW!

For interested applicants, you may send your resume to jkopeningsph@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: jkopeningsph@gmail.com | mandarinjobs@jp-network-e.com
Contact No: 09178139678 | 245 2829
Skype: live:mandarinjobs
Please look for: MS. Lexa