Company Profile: The company is a Canadian Multinational Company headquartered in Canada and among the largest IT and business consulting services firms in the world. One of the world’s largest IT and business consulting firms sustained profitable growth—delivers a wide range of benefits for your company, clients, and consultants.

Position: Mandarin Service Desk
Type‌ ‌of‌ ‌job:‌ Emails and Calls Job
Location: McKinley Hill, Taguig City
Schedule: Shifting Schedule with 2 days off
Industry: IT Company
Salary: Php 80,000 above
Work Set-up: Work On-site

Responsibilities:
✅Responsible for receiving and issuing tickets.
✅Resolve issues utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
✅To work in partnership with local management, colleagues, and clients at all levels to ensure requests are resolved to the satisfaction of the customer.
✅Remain updated on products, policies, procedures, and other important operational issues.

Requirements:
🟢At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
🟢Proficient in Mandarin and English (speaking, reading and writing)
🟢Have at least a 10 Mbps internet connection
🟢Customer Service Representative Experience is a big advantage
🟢Can start as soon as possible

Recruitment Process:
🟢Paper Screening
🟢Initial Interview (HR)
🟢Language Assessment
🟢Ops Interview
🟢Final Interview (HM Interview)

To get to know more about our available job posting, you can click this link:
https://jknetwork-jobs.com/

For our weekly updates, you may visit our YouTube channel: https://www.youtube.com/c/LifeasaBilingualinthePhilippines

For more inquiries, you may look for MS. RAIN
Email: mancanjobs.jk@gmail.com
Contact No: 09173163761
Skype: live:mandarinjobs
Viber: +639176381869

For other job openings, please check below the details:

1. Position: Mandarin Operations Manager
Type of job: Emails and Calls Job
Location: Should be open to report in Quezon City or Ortigas
Schedule: Shifting Schedule
Industry: BPO Company
Salary: Php 90,000 - Php 140,000
Work Set-up: Work On-site

2. Position: Mandarin Team Leader
Type of job: Emails and Calls Job
Location: Davao City
Schedule: Shifting Schedule
Industry: BPO Company
Salary: Php 100,000
Work Set-up: Work On-site

3. Position: Mandarin Customer Travel Specialist
Type of job: Emails and Calls Job
Location: Davao City or Quezon City
Schedule: Shifting Schedule
Industry: BPO Company
Salary: Php 80,000
Work Set-up: Work On-site