Portuguese IT Helpdesk Specialist (Earn up to Php 75,000 gross)
Php 70,000 - Php 75,000 gross
IT/BPO Company
Taguig City
English, Portuguese
Job ID: 5914
IT/BPO Company
Taguig City
Php 70,000 - Php 75,000 gross
English, Portuguese
Job ID: 5914
✨ Sick Leave
✨ Vacation Leave
✨ Medical Insurance
✨ Night Shift Differential Pay
✨ Free Visa processing
✨ Relocation Assistance for 1 month for those applicant located abroad
✨ Other will be discussed by the client
COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: Portuguese IT Helpdesk Specialist
Company Industry: IT/BPO Company
Work Location: McKinley, Taguig City
Salary: Php 70,000 - Php 75,000 gross
Work Schedule: Shifting
Work Set-up: Work Onsite

➤ Proficient in Portuguese and English Language
➤ At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
➤ Knowledgeable in Computer application
➤ Computer and internet savvy - can navigate through Windows/Internet with ease.
➤ Experience in handling IT or Technical Support is a plus
➤ BPO experience is an advantage

➤ Provides basic troubleshooting for customers
➤ Attend to inquiries of customers regarding hardware or software problems of computer
➤ Responding to the concerns of the clients via phone call or email
➤ Analyse call logs or ticket requests to detect common trends and underlying problems
➤ Perform other related tasks

➤ Resume Screening
➤ Initial Interview
➤ Language Interview
➤ Technical Interview
➤ Hiring Manager’s Interview
➤ Job Offer


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