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Japanese Quality Assurance Analyst (Work Onsite + Earn up to Php 100,000)
Php 100,000
BPO Company
Taguig City
Japanese
Multilingual-Filipino
Posting Period: 2023/04/24
Job ID: 614
BPO Company
Taguig City
Php 100,000
Posting Period: 2023/04/24
Japanese
Multilingual-Filipino
Job ID: 614
BENEFITS :
🤜🏻 Mandated Government Benefits
🤜🏻 SSS
🤜🏻 Philhealth
🤜🏻 Pag-Ibig
🤜🏻 HMO / Health Card
🤜🏻 Sick & Vacation Leaves
🤜🏻 Other Allowances
🤜🏻 SSS
🤜🏻 Philhealth
🤜🏻 Pag-Ibig
🤜🏻 HMO / Health Card
🤜🏻 Sick & Vacation Leaves
🤜🏻 Other Allowances
JOB DETAILS :
Company Profile:
A BPO Company providing innovative and customer-centric information technology services and solutions across various industries.
Position: Japanese Quality Assurance Analyst
Industry: BPO Company
Location: BGC, Taguig
Salary: Php 100,000 (Negotiable)
Work Schedule: Shifting
Work Set-up: Onsite
Requirements:
👉🏻 Open for JLPT N1-N2 or Level
👉🏻 Preferably fluent in English
👉🏻 Experience in QA is a big Advantage but not required
👉🏻 Working in a BPO company will be a plus
👉🏻 Open to work in Taguig
Responsibilities:
👉🏻 Leads and manages the CSR Japanese team in the optimal execution of call center operations activities such as taking live calls, addressing customer issues/complaints.
👉🏻Respond to calls to answer members, client queries.
👉🏻 Handles supervisor calls from CSR’s to resolve escalated customer concerns.
👉🏻 Real-time call monitoring to ensure that each team member meets/exceeds their Quality
👉🏻Assurance (QA) goals and metrics on a daily, weekly, and monthly basis.
👉🏻 Monitors each team member’s performance throughout the shift, providing assistance, coaching and mentoring as necessary.
👉🏻 Provides positive and constructive feedback to each team member.
👉🏻 Responsible for calls from Japanese to English translation required by the client.
Recruitment Process:
👉🏻Paper Screening
👉🏻 HR Interview
👉🏻 2nd level interview
👉🏻 Assessment
👉🏻 3rd level interview
👉🏻 Final Interview
For interested applicants you may send your resume to: jkhr.recruit@gmail.com
Contact Person: Ms. Michi
Mobile numbers: 9176381854
SKYPE: live:jknetworkjobs
Viber: 09369734028
Please like our Facebook Page: Nippon Jobu
https://www.facebook.com/NipponJobuFBPage
Be updated on the “Life as a Bilingual in the Philippines”. Subscribe to our official YouTube channel.
https://www.youtube.com/c/LifeasaBilingualinthePhilippines
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
Do you know someone who can speak Japanese? Refer your friend and we’ll give you 5, 000 – 20, 000 PHP Referral Bonus once they get their dream job through us!
Visit our official website for more Japanese Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE
Want to know more about our Japanese job openings? Register now!
https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for FREE Career Consultation!
A BPO Company providing innovative and customer-centric information technology services and solutions across various industries.
Position: Japanese Quality Assurance Analyst
Industry: BPO Company
Location: BGC, Taguig
Salary: Php 100,000 (Negotiable)
Work Schedule: Shifting
Work Set-up: Onsite
Requirements:
👉🏻 Open for JLPT N1-N2 or Level
👉🏻 Preferably fluent in English
👉🏻 Experience in QA is a big Advantage but not required
👉🏻 Working in a BPO company will be a plus
👉🏻 Open to work in Taguig
Responsibilities:
👉🏻 Leads and manages the CSR Japanese team in the optimal execution of call center operations activities such as taking live calls, addressing customer issues/complaints.
👉🏻Respond to calls to answer members, client queries.
👉🏻 Handles supervisor calls from CSR’s to resolve escalated customer concerns.
👉🏻 Real-time call monitoring to ensure that each team member meets/exceeds their Quality
👉🏻Assurance (QA) goals and metrics on a daily, weekly, and monthly basis.
👉🏻 Monitors each team member’s performance throughout the shift, providing assistance, coaching and mentoring as necessary.
👉🏻 Provides positive and constructive feedback to each team member.
👉🏻 Responsible for calls from Japanese to English translation required by the client.
Recruitment Process:
👉🏻Paper Screening
👉🏻 HR Interview
👉🏻 2nd level interview
👉🏻 Assessment
👉🏻 3rd level interview
👉🏻 Final Interview
For interested applicants you may send your resume to: jkhr.recruit@gmail.com
Contact Person: Ms. Michi
Mobile numbers: 9176381854
SKYPE: live:jknetworkjobs
Viber: 09369734028
Please like our Facebook Page: Nippon Jobu
https://www.facebook.com/NipponJobuFBPage
Be updated on the “Life as a Bilingual in the Philippines”. Subscribe to our official YouTube channel.
https://www.youtube.com/c/LifeasaBilingualinthePhilippines
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
Do you know someone who can speak Japanese? Refer your friend and we’ll give you 5, 000 – 20, 000 PHP Referral Bonus once they get their dream job through us!
Visit our official website for more Japanese Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE
Want to know more about our Japanese job openings? Register now!
https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for FREE Career Consultation!