Customer Experience Solution (Salary up to Php 90,000)
Php 90,000
IT Company
Taguig City
Job ID: 792
IT Company
Taguig City
Php 90,000
Job ID: 792
🌳Provident Fund
🌳Leave entitlements
🌳HMO coverage upon hire
🌳Extended HMO coverage
🌳Group life insurance
🌳Health and wellness programs
🌳Special Meal Allowance
🌳Global Member Assistance Program (MAP)
🌳Health and Wellness Program
Company Profile: BPO company providing IT Solutions

Position: Customer Experience Solution
Location: Taguig City
Industry: IT Company
Salary: Php 90,000 - Highly Negotiable
Work Set up: Hybrid (Work from/Onsite)

Job Qualifications:
🌳Must have experience in call center service operations as a Manager or Senior Manager (inbound, outbound)
🌳College graduate with degree in Marketing, Business Management, Information Technology or any other relative discipline, or equivalent work experience in IT operations
🌳Advanced communication skills (verbal and written),
🌳Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint.

Job Responsibilities:
🌳Continually review and evolve the collection of processes to track, oversee and organize every interaction in the customer lifecycle
🌳Meeting clients to determine requirements, present solutions, and discuss business and technical aspects
🌳Cooperate with technical teams in order to ensure the final solution is delivered to the customer’s expectations and initial proposals
🌳Provide technical input into bid proposals, projects, and technical documents.
🌳Evaluation and selection of alternative technologies and frameworks
🌳Follow and share market technological needs and evolution with Solution Managers
🌳Maintain up-to-date and comprehensive knowledge of the organization’s provided solutions

Recruitment Process:
・Online process

How to Apply:
You may send your resume to:

For inquiries, contact us:
T: (02) 82452829
M: (Globe): 09611090080
Tiktok account: @ jkitopenings
Look for: Mr. Lau

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