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Senior Workforce Manager (Working experience in either RTA/Scheduling/Capacity Planning and Forecasting)
Php 100,000 – Php 150,000
BPO Company
Mandaluyong City
English, Non-Bilingual
Filipino
Posting Period: 2024/09/04
Job ID: 8193
BPO Company
Mandaluyong City
Php 100,000 – Php 150,000
Posting Period: 2024/09/04
English, Non-Bilingual
Filipino
Job ID: 8193
BENEFITS :
✨ Life and Health Insurance (HMO)
✨ Loyalty Gift
✨ Night Differential if applicable
✨ Opportunity to travel abroad
✨ Healthy and encouraging work environment
✨ Loyalty Gift
✨ Night Differential if applicable
✨ Opportunity to travel abroad
✨ Healthy and encouraging work environment
JOB DETAILS :
COMPANY PROFILE: This company have been the world leader for nearly 34 years. They specialize in technology software, research and development. This company is part of a global network known for innovation and expertise, delivering services that empower clients to excel as high-performance entities.
Position: Senior Workforce Manager
Company Industry: BPO Company
Work Location: Mandaluyong
Work Schedule: Dayshift / Midshift
Salary: Php 100,000 – Php 150,000
Work Set Up: Work on site
JOB REQUIREMENTS:
✨ Bachelors Degree holder or Undergraduates
✨ A minimum of 3-5 years of experience in Workforce Supervisory or Managerial role.
✨ Working experience in either RTA/Scheduling/Capacity Planning and Forecasting
✨ Willing to work on site
✨ Can start as soon as possible is an advantage
JOB RESPONSIBILITIES:
✨ In charge of spearheading corporate projects, providing metrics, and ensuring that the group performs at its best through ongoing stakeholder interaction with the aim of fulfilling contractual obligations and corporate objectives.
✨ Onboarding of new clients in the vertical of delivery assurance and location.
✨ Engages in the action and strategic planning process.
✨ Uses procedures and controls to oversee both internal and external audits.
✨ Accountable for the growth of the resources under his or her supervision
✨ Create projects, modules, programs, or other activities that advance the effectiveness and growth of the WFM Team.
✨ Act as a resource for process improvement, account/team/individual statistical analysis, and training on Call Center-WFM efficiencies.
RECRUITMENT PROCESS: (ONLINE)
✨ HR Interview
✨ Final Interview
✨ Job offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to philjobs@jp-network-e.com
For inquiries contact us:
Look for: Ms. Kendra
Telephone Number: (02) 82452829
Mobile Number/Viber Number: 9684322503
Skype ID: live:newhirephilippines
Facebook and Messenger Name: Yanna Llamoso
https://www.facebook.com/marispeteros/
Facebook Page Name: HR Job Philippines - Direct HIRE
https://www.facebook.com/profile.php?id=100063705984725
Linkedin: Ms. Kendra
https://www.linkedin.com/in/ms-kendra-3037651a0/
Tiktok: filipinojobs
https://www.tiktok.com/@filipinojobs
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: Senior Workforce Manager
Company Industry: BPO Company
Work Location: Mandaluyong
Work Schedule: Dayshift / Midshift
Salary: Php 100,000 – Php 150,000
Work Set Up: Work on site
JOB REQUIREMENTS:
✨ Bachelors Degree holder or Undergraduates
✨ A minimum of 3-5 years of experience in Workforce Supervisory or Managerial role.
✨ Working experience in either RTA/Scheduling/Capacity Planning and Forecasting
✨ Willing to work on site
✨ Can start as soon as possible is an advantage
JOB RESPONSIBILITIES:
✨ In charge of spearheading corporate projects, providing metrics, and ensuring that the group performs at its best through ongoing stakeholder interaction with the aim of fulfilling contractual obligations and corporate objectives.
✨ Onboarding of new clients in the vertical of delivery assurance and location.
✨ Engages in the action and strategic planning process.
✨ Uses procedures and controls to oversee both internal and external audits.
✨ Accountable for the growth of the resources under his or her supervision
✨ Create projects, modules, programs, or other activities that advance the effectiveness and growth of the WFM Team.
✨ Act as a resource for process improvement, account/team/individual statistical analysis, and training on Call Center-WFM efficiencies.
RECRUITMENT PROCESS: (ONLINE)
✨ HR Interview
✨ Final Interview
✨ Job offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to philjobs@jp-network-e.com
For inquiries contact us:
Look for: Ms. Kendra
Telephone Number: (02) 82452829
Mobile Number/Viber Number: 9684322503
Skype ID: live:newhirephilippines
Facebook and Messenger Name: Yanna Llamoso
https://www.facebook.com/marispeteros/
Facebook Page Name: HR Job Philippines - Direct HIRE
https://www.facebook.com/profile.php?id=100063705984725
Linkedin: Ms. Kendra
https://www.linkedin.com/in/ms-kendra-3037651a0/
Tiktok: filipinojobs
https://www.tiktok.com/@filipinojobs
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!