Operations Manager (Php 70,000 | Pasig or Antipolo)
Php 70,000
IT Company
Pasig City
English, Non-Bilingual
Filipino
Job ID: 9157
IT Company
Pasig City
Php 70,000
English, Non-Bilingual
Filipino
Job ID: 9157
BENEFITS :
✨ Government Mandated Benefits
✨ HMO
✨ 13th Month Pay
✨ Vacation Leave Credits
✨ Sick Leave Credit
✨ Other benefits will discuss upon interview.
JOB DETAILS :
COMPANY PROFILE: This company established in year 2009 and provides designs, software, data analytics services for their clients across the globe.

Position: Operations Manager
Company Industry: IT Company
Work Location: Pasig or Antipolo
Work Schedule: Monday – Friday (Graveyard Shift)
Salary: Php 70,000
Work Set Up: Work onsite

JOB REQUIREMENTS:
✨ Bachelor’s degree holder.
✨ With 3 years working experience as operations manager.
✨ With 10 years work experience in BPO Industries.
✨ Willing to attend face-to-face interview.
✨ Amendable to work onsite.

JOB RESPONSIBILITIES:
✨ Responsible for managing KPIs and SLA of all accounts and teams.
✨ Collaborate with workforce manager for accounts and manage teams across e-commerce, customer services, and technical support business.
✨ Responsible for training of leaders and conduct final operations interview for staff and leaders.
✨ Responsible for transactions of voice and non-voice to ensure quality and regularly report performance.
✨ Manage meetings with client and tracks client escalation.

RECRUITMENT PROCESS: (FACE TO FACE)
✨ Initial Interview
✨ Final Interview
✨ Job Offer


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