CSR/Operations Manager (Earn Up To Php80,000)
Php70,000 - Php80,000
IT Company
Pasig City
English, Non-Bilingual
Filipino
Job ID: 9312
IT Company
Pasig City
Php70,000 - Php80,000
English, Non-Bilingual
Filipino
Job ID: 9312
BENEFITS :
✨ Government Mandated Benefits
✨ 13th month pay
✨ HMO
✨ Sick leave credits
✨ Vacation leave credits
JOB DETAILS :
COMPANY PROFILE: It is an IT company provides digital solutions creation and support. A wide range of services in the following categories are offered by this company, which began operations in 2009: digital marketing, customer experience, data & analytics, BPO & eCommerce, software engineering, and product architecture & design. When they first started, they had just three employees, but now they employ over 200 people worldwide. Not only are they growing domestically, but also globally.

Position: CSR/Operations Manager (Earn Up To Php80,000)
Company Industry: IT Company
Work Location: Pasig City
Work Schedule: Flexible
Salary: Php70,000 (negotiable)
Work Set Up: Work on Site

JOB REQUIREMENTS:
✨ Bachelor’s Degree Holder
✨ With 3 years’ work experience as Operation Manager
✨ With minimum 10 years’ experience working in BPO Industries
✨ Amendable to work on site
✨ Can start as soon as possible

JOB RESPONSIBILITIES:
✨ Applies the Employee Handbook to direct reports
✨ Monitors client escalation and responds quickly to address concerns and issues
✨ Oversee multiple teams in the customer care, technical support, and e-commerce industries.
✨ Able to work with Work Force Manager/RTA to meet the scheduling needs of different accounts
✨ Holds regular client consultation sessions to discuss the account and performance

RECRUITMENT PROCESS: (FACE TO FACE)
✨ Initial Interview
✨ Final Interview
✨ Job Offer

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