Mandarin IT Client Support Specialist ( Hybrid Set-up + Shifting)
Php 60,000-Php 100,000
BPO Company
Makati City
English, Mandarin
Multilingual-Filipino
Job ID: 9399
BPO Company
Makati City
Php 60,000-Php 100,000
English, Mandarin
Multilingual-Filipino
Job ID: 9399
BENEFITS :
✅15 (fifteen) Days Vacation / Sick Leave upon regularization, plus 1 (one) every Employment Anniversary (Maximum of 21 days).
✅HMO upon regularization, plus 1 (one) FREE Dependent upon 1st Employment Anniversary.
✅Monthly Contribution Remittances for SSS, Philhealth and Pag-ibig.
JOB DETAILS :
Company Profile: One of the biggest Outsourcing and Offshoring Consulting companies that provides international game solutions to their clients. They have good experience in publishing and operating award-winning catalogues

Position: Mandarin IT Client Support Specialist
Company Industry: BPO Company
Work Location: Makati City
Work Schedule: Shifting Schedule
Salary: Php 60,000-Php 100,000
Work Set-up: Hybrid Set-up (3 days Office Based/ 2 days WFH)

BENEFITS:
✅15 (fifteen) Days Vacation / Sick Leave upon regularization, plus 1 (one) every Employment Anniversary (Maximum of 21 days).
✅HMO upon regularization, plus 1 (one) FREE Dependent upon 1st Employment Anniversary.
✅Monthly Contribution Remittances for SSS, Philhealth and Pag-ibig.

RESPONSIBILITIES OF JOB APPLICATION:
✅Provide the day-to-day global service and support to both internal and external clients through the processing of IT requests and the provision of IT support via Email/Skype or other communication tools.
✅Translate web-based programs and applications created by the web design team into both languages to cover both Chinese dialects.
✅Translate instructional materials to be used by clients.

REQUIREMENTS OF THE JOB:
✅Proficient in Mandarin and English language.
✅With experience working with B2B customer teams.
✅Must have a Bachelor’s Degree in IT or any related discipline.
✅Computer literate and must be able to use a bilingual keyboard.
✅Knowledgeable in Microsoft Office programs.
✅Experience as a Mandarin Translator / Interpreter.
✅Experience in a Mandarin Customer Service
✅Brief Background in Programming Languages such as HTML, CSS, and Javascript as well as C#, JS, SQL, C++, Java, PHP, and Python.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
Paper Screening
Answer the Online Assessment
Initial Interview
Final Interview
Job offer

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