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Korean Service Desk | Php 59,000 (FOR POOLING)
Php 59,000
Shared Services/IT
ケソン市
English, Korean
マルチリンガルのフィリピン人
掲載期間: 2024/12/06
Job ID: 11260
Shared Services/IT
ケソン市
Php 59,000
掲載期間: 2024/12/06
English, Korean
マルチリンガルのフィリピン人
Job ID: 11260
福利厚生 :
🌷Government Mandated Benefits
🌷13th Month Pay
🌷Healthcare Insurance (HMO)
🌷Life Insurance coverage from day 1 of employment
🌷Expanded maternity leave up to 120 days'
🌷Flexible Working Arrangements
🌷Healthy and Encouraging Work Environment
🌷Allowances
🌷Night Differential
🌷Retirement Plan
🌷13th Month Pay
🌷Healthcare Insurance (HMO)
🌷Life Insurance coverage from day 1 of employment
🌷Expanded maternity leave up to 120 days'
🌷Flexible Working Arrangements
🌷Healthy and Encouraging Work Environment
🌷Allowances
🌷Night Differential
🌷Retirement Plan
求人詳細 :
Company Profile: A global technology and engineering company. One of the Fortune 500 Companies that focuses on Automation Solution, Commercial and Residential Solutions.
✅Position: Korean Service Desk
✅Location: Quezon City
✅Salary: Php 59,000
✅Schedule: Shifting
✅Industry: Shared Services/IT
✅Work set up: Work Onsite
Benefits:
🌷Government Mandated Benefits
🌷13th Month Pay
🌷Healthcare Insurance (HMO)
🌷Life Insurance coverage from day 1 of employment
🌷Expanded maternity leave up to 120 days'
🌷Flexible Working Arrangements
🌷Healthy and Encouraging Work Environment
🌷Allowances
🌷Night Differential
🌷Retirement Plan
Qualifications:
✅Bachelor’s Degree or Undergraduate of any course
✅Willing to take call, email and chat
✅Service Desk experience is a plus
✅Has knowledge in using Software and Hardware troubleshooting
✅Has knowledge in ticketing tool and ServiceNow is a plus
Responsibilities:
✅Answering incoming calls / chats/ web tickets and providing technical assistance following established procedures and guidelines.
✅Identifies problems and opportunities for improvement with components or processes used to deliver IT solutions.
✅Routing more advanced problems outside of established guidelines or scope to the appropriate support group.
✅Utilization of the Knowledge base,ensuring all documented solutions are applied, following the established documentation standards, and providing feedback for necessary updates to the database.
✅Acquiring and maintaining knowledge of relevant IT services/ application offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to users.
✅Flexibility to adapt to schedules within same shift or to a different shift in case required
Recruitment Process:
✅HR Interview (Phone or MS Teams)
✅Language assessment
✅Client Interview
✅Job Offer
HOW TO APPLY?✨
✅Send your resume to: jk.koreancareers@gmail.com
✅Look for Ms. France
📞Contact Numbers: 09176382780 | 9171731233 | 9176382065
✅Add us on Skype: live: koreanjobs_3
✅FB: KR Kylie Lopez | KR Amber | Sophie Pabilonia (Asian Languages)
✅Viber: 09176382065 | Telegram: 09176382065 | Whatsapp: 09176382065
✅Linkedin: Korean Jobs PH
▶ Youtube: Life as a Bilingual in the Philippines
✅Refer your friend to us and get referral bonus once your friend got hired with our help
✅Position: Korean Service Desk
✅Location: Quezon City
✅Salary: Php 59,000
✅Schedule: Shifting
✅Industry: Shared Services/IT
✅Work set up: Work Onsite
Benefits:
🌷Government Mandated Benefits
🌷13th Month Pay
🌷Healthcare Insurance (HMO)
🌷Life Insurance coverage from day 1 of employment
🌷Expanded maternity leave up to 120 days'
🌷Flexible Working Arrangements
🌷Healthy and Encouraging Work Environment
🌷Allowances
🌷Night Differential
🌷Retirement Plan
Qualifications:
✅Bachelor’s Degree or Undergraduate of any course
✅Willing to take call, email and chat
✅Service Desk experience is a plus
✅Has knowledge in using Software and Hardware troubleshooting
✅Has knowledge in ticketing tool and ServiceNow is a plus
Responsibilities:
✅Answering incoming calls / chats/ web tickets and providing technical assistance following established procedures and guidelines.
✅Identifies problems and opportunities for improvement with components or processes used to deliver IT solutions.
✅Routing more advanced problems outside of established guidelines or scope to the appropriate support group.
✅Utilization of the Knowledge base,ensuring all documented solutions are applied, following the established documentation standards, and providing feedback for necessary updates to the database.
✅Acquiring and maintaining knowledge of relevant IT services/ application offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to users.
✅Flexibility to adapt to schedules within same shift or to a different shift in case required
Recruitment Process:
✅HR Interview (Phone or MS Teams)
✅Language assessment
✅Client Interview
✅Job Offer
HOW TO APPLY?✨
✅Send your resume to: jk.koreancareers@gmail.com
✅Look for Ms. France
📞Contact Numbers: 09176382780 | 9171731233 | 9176382065
✅Add us on Skype: live: koreanjobs_3
✅FB: KR Kylie Lopez | KR Amber | Sophie Pabilonia (Asian Languages)
✅Viber: 09176382065 | Telegram: 09176382065 | Whatsapp: 09176382065
✅Linkedin: Korean Jobs PH
▶ Youtube: Life as a Bilingual in the Philippines
✅Refer your friend to us and get referral bonus once your friend got hired with our help