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Japanese Service Desk (P 80,000 to P 120,000 (Still Negotiable)
IT/BPO Company
タギッグ市
English, Japanese
マルチリンガルのフィリピン人
掲載期間: 2025/01/16
Job ID: 12316
IT/BPO Company
タギッグ市
P 80,000 to P 120,000 (Still Negotiable)
掲載期間: 2025/01/16
English, Japanese
マルチリンガルのフィリピン人
Job ID: 12316
福利厚生 :
🌸 Sick Leave
🌸 Vacation Leave
🌸 Medical Insurance
🌸 HMO
🌸 Free Visa processing
🌸 Career Development
🌸 Multicultural Interaction
🌸 Other Allowances
🌸 Relocation Assistance for 1 month for those applicant located abroad
🌸 Other benefits will be discussed during the job offer
🌸 Vacation Leave
🌸 Medical Insurance
🌸 HMO
🌸 Free Visa processing
🌸 Career Development
🌸 Multicultural Interaction
🌸 Other Allowances
🌸 Relocation Assistance for 1 month for those applicant located abroad
🌸 Other benefits will be discussed during the job offer
求人詳細 :
COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants.
Position: Japanese Service Desk
Company Industry: IT/BPO Company
Work Location: McKinley, Taguig City
Salary: P 80,000 to P 120,000 (Still Negotiable)
Work Schedule: Dayshift
Work Set-up: Work On Site
JOB REQUIREMENTS:
🏵️ Filipino who can speak, read and write Japanese
🏵️ Open to N1 or N2, no JLPT required.
🏵️ Good written and verbal communication skills in the English and Japanese language
🏵️ Preferably Degree holder of any course but not required
🏵️ Good computer and IT technical skills
🏵️ With strong experiences as a Technical Support/Service Desk
🏵️ Willing to undergo training
JOB RESPONSIBILITIES:
🏵️ Receive and respond to Japanese user inquiries and requests via phone, chat, portal and email.
🏵️ Handles first line incidents from Japanese Users, including troubleshooting, resolution where possible and assignment or escalation of tickets to 2nd/3rd line support teams.
🏵️ Supports Service Request Management and Service Restoration Management Level 1 of Japanese customers
🏵️ Resolve issues utilising excellent customer service skills, problem solving skills, technical thinking/reasoning skills.
🏵️ Develop a comprehensive understanding and mastery of all Service Desk tools
🏵️ Perform other duties as assigned
RECRUITMENT PROCESS (ONLINE PROCESS):
Paper Screening
Language Interview
Technical Interview
Final Interview
Intent to Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 european.jk@gmail.com
Contact us for more inquiries:
Look for: Ms. Jasmin
📲 Mobile: (+ 63) 962-841-0223
📲 Viber: (+63) 917-638-1854
💻 Skype: live:jknetworkjobs
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Nippon Jobu (JK Network Services)
https://www.facebook.com/jknetwork.japanese/
Facebook and Messenger: Nippon Go Jobu
https://www.facebook.com/nihonggojobs
Linkedin: https://www.linkedin.com/in/jk-japanese-openings-9a68a021a/
Tiktok: https://www.tiktok.com/@jk_japanese_bilingual
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: Japanese Service Desk
Company Industry: IT/BPO Company
Work Location: McKinley, Taguig City
Salary: P 80,000 to P 120,000 (Still Negotiable)
Work Schedule: Dayshift
Work Set-up: Work On Site
JOB REQUIREMENTS:
🏵️ Filipino who can speak, read and write Japanese
🏵️ Open to N1 or N2, no JLPT required.
🏵️ Good written and verbal communication skills in the English and Japanese language
🏵️ Preferably Degree holder of any course but not required
🏵️ Good computer and IT technical skills
🏵️ With strong experiences as a Technical Support/Service Desk
🏵️ Willing to undergo training
JOB RESPONSIBILITIES:
🏵️ Receive and respond to Japanese user inquiries and requests via phone, chat, portal and email.
🏵️ Handles first line incidents from Japanese Users, including troubleshooting, resolution where possible and assignment or escalation of tickets to 2nd/3rd line support teams.
🏵️ Supports Service Request Management and Service Restoration Management Level 1 of Japanese customers
🏵️ Resolve issues utilising excellent customer service skills, problem solving skills, technical thinking/reasoning skills.
🏵️ Develop a comprehensive understanding and mastery of all Service Desk tools
🏵️ Perform other duties as assigned
RECRUITMENT PROCESS (ONLINE PROCESS):
Paper Screening
Language Interview
Technical Interview
Final Interview
Intent to Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 european.jk@gmail.com
Contact us for more inquiries:
Look for: Ms. Jasmin
📲 Mobile: (+ 63) 962-841-0223
📲 Viber: (+63) 917-638-1854
💻 Skype: live:jknetworkjobs
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Nippon Jobu (JK Network Services)
https://www.facebook.com/jknetwork.japanese/
Facebook and Messenger: Nippon Go Jobu
https://www.facebook.com/nihonggojobs
Linkedin: https://www.linkedin.com/in/jk-japanese-openings-9a68a021a/
Tiktok: https://www.tiktok.com/@jk_japanese_bilingual
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!