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Cantonese Service Desk (Salary is up to Php 115,000)
Php 85,000 - Php 115,000
IT-BPO Company
ケソン市
English, Mandarin
マルチリンガルのフィリピン人
掲載期間: 2025/04/15
Job ID: 15369
IT-BPO Company
ケソン市
Php 85,000 - Php 115,000
掲載期間: 2025/04/15
English, Mandarin
マルチリンガルのフィリピン人
Job ID: 15369
福利厚生 :
✅Sick Leave and Vacation Leave
✅HMO
✅13th Month Pay
✅Government Mandated Benefits
✅HMO
✅13th Month Pay
✅Government Mandated Benefits
求人詳細 :
Company Profile: The company is a global IT, consulting, and BPO Company. It has been in the industry for over 80 years delivering quality services to its clients and customers. They are recognized all over the world for their ample range of services, a strong commitment to sustainability, and competitive business citizenship.
Position: Cantonese Service Desk
Company Industry: IT-BPO Company
Work Location: Quezon City
Work Schedule: Shifting Schedule
Salary: Php 85,000 - Php 115,000
Work Set-up: 100% Work On-site
REQUIREMENTS OF THE JOB:
✅Open to Filipino & Fil-Chi who can speak, read, and write in Cantonese and English.
✅Open to College Undergraduates and Bachelors graduates in computer science or other related courses.
✅Open to Foreign Nationals who have permanent visa.
✅Have experience troubleshooting software and hardware tools/computers.
✅Having troubleshooting skills is a big advantage.
✅Have experience resolving IT Issues via phone/chat or emails.
✅Basic understanding of the operating of Windows 7 & 10 systems is a plus.
✅Good communication (written & oral), presentation skills, quick learner, self-initiated, team player.
RESPONSIBILITIES OF JOB APPLICATION:
✅Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
✅Responsible for providing technical support and answering concerns via phone, email chat, and web from clients.
✅Maintain a high degree of Customer Service for all support queries and follow all service management principles.
✅Record the trend of calls and recognize outages proactively.
✅Interact and coordinate with other departments to resolve customer issues.
✅Issuing ticketing numbers to the customers for the escalation of inquiries.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
✅Paper Screening
✅Initial Interview (English) by OPS Team
✅Language Assessment by Multilingual
✅Final Interview with Client (Panel Interview)
✅Job offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to: jk.jobhunters@gmail.com / mandarinjobs@jp-network-e.com
For inquiries contact us:
Look for: MS. KAYE
Telephone Number:(08) 245 2829
Mobile Number/Viber Number: +639178139678
Skype ID: live:.cid.78079fcb3e0ee0d9
Facebook and Messenger Name: RANA DIAZ
https://www.facebook.com/JKMandarinCantoneseOpenings/
Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
Facebook Group: Mandarin, Fukien and Cantonese Job Openings PH
Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
Tiktok: @jkmandarinteam
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired by any of our clients!
Position: Cantonese Service Desk
Company Industry: IT-BPO Company
Work Location: Quezon City
Work Schedule: Shifting Schedule
Salary: Php 85,000 - Php 115,000
Work Set-up: 100% Work On-site
REQUIREMENTS OF THE JOB:
✅Open to Filipino & Fil-Chi who can speak, read, and write in Cantonese and English.
✅Open to College Undergraduates and Bachelors graduates in computer science or other related courses.
✅Open to Foreign Nationals who have permanent visa.
✅Have experience troubleshooting software and hardware tools/computers.
✅Having troubleshooting skills is a big advantage.
✅Have experience resolving IT Issues via phone/chat or emails.
✅Basic understanding of the operating of Windows 7 & 10 systems is a plus.
✅Good communication (written & oral), presentation skills, quick learner, self-initiated, team player.
RESPONSIBILITIES OF JOB APPLICATION:
✅Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
✅Responsible for providing technical support and answering concerns via phone, email chat, and web from clients.
✅Maintain a high degree of Customer Service for all support queries and follow all service management principles.
✅Record the trend of calls and recognize outages proactively.
✅Interact and coordinate with other departments to resolve customer issues.
✅Issuing ticketing numbers to the customers for the escalation of inquiries.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
✅Paper Screening
✅Initial Interview (English) by OPS Team
✅Language Assessment by Multilingual
✅Final Interview with Client (Panel Interview)
✅Job offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to: jk.jobhunters@gmail.com / mandarinjobs@jp-network-e.com
For inquiries contact us:
Look for: MS. KAYE
Telephone Number:(08) 245 2829
Mobile Number/Viber Number: +639178139678
Skype ID: live:.cid.78079fcb3e0ee0d9
Facebook and Messenger Name: RANA DIAZ
https://www.facebook.com/JKMandarinCantoneseOpenings/
Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
Facebook Group: Mandarin, Fukien and Cantonese Job Openings PH
Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
Tiktok: @jkmandarinteam
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired by any of our clients!