Company Profile: One of the BPO companies, known to provide the best services and support to different clients around the world

Position: Mandarin HR Helpdesk
Type of job: Email and Calls job
Location: Pasay City
Schedule: Shifting Schedule with 2 days off
Industry: BPO Company
Salary: Php 50,000-Php 70,000
Work Set-up: Work On-site

Responsibilities:
✅Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
✅Resolves telephone and chat inquiries quickly.
✅Assists employees and managers in the completion of appropriate forms, and navigation of HR systems, processes, and policies.
✅Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
✅Provides information to employees and HR on matters pertaining to personnel forms and records.
✅Initiates appropriate actions as required by HR or employees.
✅Advises on benefit plan options.
✅Performs other duties as assigned.
✅Complies with all policies and standards.

Requirements:
✅Proficient in Mandarin and English language
✅At least 2nd year College or Senior Highschool Graduate levels, or equivalent.
✅Experience as a bilingual BPO CSR agent or bilingual professional in other industries is a plus.
✅Amenable to work onsite in Mall of Asia Complex, Pasay City.
✅Amenable to work on shifting schedules, overtime, and during holidays. (Weekends off. Work schedules will depend on the local time zone of the in-scope countries of the client)

Recruitment Process:
✅Paper Screening
✅Initial Interview
✅2nd Interview
✅Language Assessment
✅Final Interview
✅Job Offer

APPLY NOW!

For interested applicants, you may send your resume to mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com
Contact No: 09173163761 | 245 2829
Skype: live:.cid.78079fcb3e0ee0d9
Viber: +639176381869
Please look for: Ms. Rain