Company Profile: One of the biggest business process companies around the world that provides quality and efficient healthcare solutions to many patients and businesses.

Position: Korean Account Manager
Industry: BPO/Shared Services
Location: Pasay City
Salary: Php 90,000
Work Schedule: Shifting Schedule, Weekends off
Work Setup: ONSITE

Qualifications:
✅Korean National present in Philippines
✅Permanent Visa Holders
✅Filipino with business level proficiency in Korean
✅Must have Customer Service or BPO Experience as a Korean Bilingual Team/Supervisor.
✅At least 2 years in College
✅Ability to multi-task in a fast-paced environment
✅Proficient in using MS Office applications and excellent presentation skills.
✅Familiarity with interactive learning activities.
✅Can start working asap

Job Duties:
✅Oversee and manage team of agents to provide world-class customer service
✅Conduct coaching and evaluation to ensure quality performance
✅Effectively communicate product information to customers through email, phone and other digital communication platforms
✅Maintain accurate and updated records of customers information
✅Provide immediate resolution with compliance with the standard responses
✅Ensures ongoing performance meets established guidelines and conducts annual performance reviews.
✅Contributes to business growth and efficiencies.

Recruitment Process
✅ Initial interview
✅ HR Interview
✅ Client Interview
✅ Job Offer

HOW TO APPLY:
Please send your resume to:
koreanbilingual@gmail.com
Mobile: 09176382780
Look for: Ms. Maine

Don’t forget to refer your friends!