Korean Quality Assurance Analyst (Php 50, 000 )
50000
BPO Company
파사이시
Korean
다중 언어 구사자인 필리핀인
Job ID: 1524
BPO Company
파사이시
50000
Korean
다중 언어 구사자인 필리핀인
Job ID: 1524
혜택 :
✅HMO (Medical Insurance)
✅13th month pay
✅PAID Vacation, Emergency and Sick Leaves
✅Government-mandated benefits (SSS, Philhealth & Pag-ibig)
✅Performance based incentives
✅Outstanding career development opportunities
✅Work-life balance
직책 세부 정보 :
Company Profile: One of the biggest business process companies around the world that provides quality and efficient healthcare solutions to many patients and businesses.

Position: Korean Quality Assurance Analyst
Industry: BPO/Shared Services
Location: Pasay City
Salary: Php 50, 000
Work Schedule: Shifting Schedule, Weekends off
Work Setup: ONSITE

Qualifications:
✅Can speak in Korean and English fluently
✅With at least 2 years experience as a Quality Analyst
✅Experience in customer service is a plus (preferably in contact centres, includes time in a quality assurance role
✅Can start as soon as possible

Job Duties:
✅Identify strengths and skills that needs to be improved (process and communication)
✅Ensure that quality calls and performance metrics are met
✅Participate in call calibrations and meetings
✅Prepare, review and present the quality analyst result of the agent
✅Provide feedback for improvements
✅Monitor the performance of team members

Recruitment Process
• Initial interview
• HR Interview
• Client Interview
• Job Offer

HOW TO APPLY:
Please send your resume to:
koreanbilingual@gmail.com
Mobile: 09176382780
Look for: Ms. Maine

Don’t forget to refer your friends!