Company Profile: One of the biggest business process companies around the world that provides quality and efficient healthcare solutions to many patients and businesses.

Korean Customer Service Supervisor
Industry: BPO/Shared Services
Location: Pasay City
Salary: Php 90,000
Work Schedule: Shifting Schedule, Weekends off
Work Setup: ONSITE

Qualifications:
🎃Korean National present in Philippines
🎃Permanent Visa Holders
🎃Filipino with business level proficiency in Korean
🎃Must have Customer Service or BPO Experience as a Korean Bilingual Team/Supervisor.
🎃At least 2 years in College
🎃Ability to multi-task in a fast-paced environment
🎃Proficient in using MS Office applications and excellent presentation skills.
🎃Familiarity with interactive learning activities.
🎃Can start working asap

Job Duties:
🎃Oversee and manage team of agents to provide world-class customer service
🎃Conduct coaching and evaluation to ensure quality performance
🎃Effectively communicate product information to customers through email, phone and other digital communication platforms
🎃Maintain accurate and updated records of customers information
🎃Provide immediate resolution with compliance with the standard responses
🎃Ensures ongoing performance meets established guidelines and conducts annual performance reviews.
🎃Contributes to business growth and efficiencies.

Recruitment Process
🎃 Initial interview
🎃HR Interview
🎃Client Interview
🎃Job Offer

HOW TO APPLY:
📬Please send your resume to: koreanbilingual@gmail.com
☎Mobile: 09176382780
💌Look for: Ms. Maine

Don’t forget to refer your friends!