Company Profile:
A PAGCOR licensed company. To provide support for information technology and customer service to the WORLD’S LARGEST ONLINE BETTING COMPANY. They have markets in Asian and European Countries. They support betting in the following – SPORTS, CASINO, GAMES, RACING, FINANCIALS AND POKERS.

Position: Japanese Customer Service Staff
Industry: BPO/Online Gaming Industry
Location: Makati City
Salary: Php 60,000 - 80,000
Work Schedule: Shifting
Work Set-up: Work Onsite

Benefits:
• 13th month salary
• Overtime pay
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided
• Free meals on your work schedule
• Health and life insurance

Requirements:
• Japanese Native speakers
• JLPT N1 or N2 Passer / Level
• Experience in bilingual customer service, translation, or studies in language related schools has an advantage
• Willing to work night or morning shifts

Responsibilities:
• To address customers’ questions about products and services by answering questions and responding to complaints or concerns through email, phone, and a-live clients.
• Build sustainable relationships and trust with customers through open and interactive communication.
• Keep records or reports of customer’s interactions, process, and concerns.
• Other tasks and responsibilities assigned by the supervisor or head of the department.

Recruitment Process:
• Paper Screening
• HR Interview
• Assessment (Japanese)
• Final Interview (With CS Team Lead & Hiring Manager)
• Job Offer

You may send your resume to japanesejobs@jp-network-e.com
You may also contact us to the following:
Mobile: 9176381894
Skype: live:jknetworkjobs
Please look for Ms. Venus

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