COMPANY PROFILE: This is a World BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications.

Position:‌ ‌ Mandarin Team Leader
Type‌ ‌of‌ ‌job:‌ ‌ Emails and Calls Job
Location:‌ ‌ Quezon City
Schedule:‌ Shifting Schedule
Industry:‌ ‌ BPO Company
Salary:‌ ‌Php 100,000
Work Set-up: Work On-site

Responsibilities:
✅Responsible in planning daily and weekly operational activities and adjusted strategies to achieve SLAs within available and budgeted resource constraints.
✅Responsible for delegating work, monitoring and coordinating the department functions to meet the deadlines required by the client and the operations.
✅Ensures that processes are in place to achieve the goals and requirements of productivity, quality standards, and records retention.
✅Responsible for evaluating the staff performance, coaching, and orienting on the project overview.
✅Assist the staff with questions and difficulties with work output; address data inconsistencies and gather the necessary information for the missing data.

Requirements:
✅Proficient in Mandarin and English language.
✅Bachelor's graduate of any courses.
✅Have a 1-year minimum of related work experience as a Team Leader
✅Have experience in the multinational BPO / Call Center industry.

Recruitment Process:
✅Paper Screening
✅Initial Interview
✅Language Assessment: Mandarin Written and Speaking exam
✅Logical Exam
✅Typing Test (35WPM)
✅Final Interview
✅Job Offer

APPLY NOW!

For interested applicants you may send your resume to mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com
Contact No: 09173163761 | 245 2829
Skype: live:.cid.78079fcb3e0ee0d9
Viber: +639176381869
Please look for: Ms. Rain