Company Profile: The pioneer and leading manufacturing of world’s Best medical devices. This American Health medical device company is widely used in hospitals for diagnostics. This is a fortune 500 leading brand for healthcare.

Position: Vietnamese Technical Support
Industry: Pharmaceutical Company
Location: BGC, Taguig City
Salary: Php100,000
Schedule: Monday to Friday (5 days a week) 9am to 6pm - Dayshift
Work Setup: Work Onsite

Requirements:
⭐Vietnamese national proficient in English language
⭐Degree holder or any course (Engineer, Science, medical or Technical)
⭐Having Technical support background is an advantage
⭐Has customer service and technical support exposure is a huge advantage
⭐Willing to work onsite in Taguig

Duties and responsibilities:
⭐Guide the users of the proper use of the device
⭐Assist the users on step by step guide to properly handle and maintain the device
⭐Assist medical representative with their concerns on a particular device
⭐Help Vietnamese Medical Technician in trouble shooting the device
⭐Assist the Med tech on how to escalate the technical issues
⭐Answer inquiries of users via email, chat and calls
⭐Help customers on how to use the manual of the device
⭐Read and familiarize the manuals written in Vietnamese language

Recruitment Process:
⭐Initial Interview
⭐Language Assessment (Virtual)
⭐Hiring Team Interview with Filipino HR with written assessment (F2F)

How to Apply:
Register to: https://jknetwork-jobs.com/register
Send your updated resume to our gmail account: asianjobsph@gmail.com

For more inquiries, we will be very happy to assist you!

Contact us:
📩Mobile (Globe): +639176382065
📞Viber/Whatsapp: +639176382065
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Contact Person: Mandy

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