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French Customer Support Representative (BGC, Taguig City)
Posting Period:
2022/08/10 - 2023/08/10
Media Industry
BGC, Taguig City
Negotiable
English, French, Latin
多语种菲律宾人
BENEFITS:
• HMO
• Government Mandated Benefits
• Sick Leave
• Vacation Leave
• Free Visa Processing
• Technical equipment will be provided
• Other Benefits will be discuss by the client during job offer
JOB DETAILS:
Company Profile: This is the world largest Multimedia Company which was established in Canada. They gather financial, legal, accounting and other documents.

Position: French Customer Support Representative
Industry: Media Industry
Salary: Negotiable
Location: BGC, Taguig City
Schedule: Night Shift (Central Time) | Weekends off
Work Set up: Hybrid : 2x a week in the office and 3x at home

Requirements:
• Open for Native or Non-Native French Speakers
• Proficient in both French and English Language
• Preferably Bachelor’s Degree Holder of Any course
• At Least 1-2 years experience in Customer Service is an highly advantage
• Good communications skills is a plus
• Willing to work on a hybrid setup ( 2 days working on-site and 3 days working at home )
• Willing to work on a night shift

Responsibilities:
• Respond to customers' inquiries via phone, email and chat.
• Inquiries will vary but typically include address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc.
• Collect and forward feedback to design and development to facilitate continuous product improvement
• Ability to flexible working hours to accommodate busy periods and react with increased productivity
• Ensure, where appropriate, information gained from handling supports queries is promoted to the knowledge base and communicated to interested parties.

Recruitment Process:
• Paper Screening
• HR Interview
• English Online Assessment
• HM Interview
• Language Assessment
• Job Offer

HOW TO APPLY:

Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
Send your resume to: jkrecruit@jp-network-e.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Alena

Visit our Facebook Page for more job openings and updates!
https://www.facebook.com/European-and-Latin-American-Language-Opportunities-102485964649203

Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/

Don’t forget to refer to your friends!

We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.
https://goo.gl/o256BU

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

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