Team Lead/Manager (P27,000-P45,000)
2020/07/09 - 2021/07/09
• Government mandated benefits
• Leave credits
• Relocation assistance
This company delivers virtual assistant solutions, technical support and customer service worldwide.
• Excellent English Communication skills
• Amenable to work in Shifting schedule
• Experience in the same field
• Handled Contact Center, back office support, inbound/outbound voice or non-voice account, chat support, email support
• Make sure correct procedures are followed and routinely give directions to their staff on what to do and how to improve.
• Offer advice or authorize a special adjustment.
• Encourage their charges to take their positions seriously and work hard to build a loyal customer base.
• Monitor how both groups and individual employees are performing. Think of ways to increase productivity and customer satisfaction.
• Good leaders know that those “in the trenches” often have interesting ideas and perspectives. Customer Service Team Leaders ask their staff for input on how to increase productivity and better serve clients.
• Scheduling, new initiatives and reward programs.
HOW TO APPLY:
Please send your resume to: email@example.com
Globe Mobile: 09176381858
Skype: live: newhirephilippines
Look for: Ivy
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